As a homeowner you know clogged pipes, leaky faucets and overflowing toilets are all common enough problems that you shouldn't be too surprised if they happen to you.
Consider following these basic steps to help with an overflow:
- Stop the water. Most toilets have a shut off valve at the base. Check to see if your fixture has one. If not, you can stop the water by manually manipulating the float. If it doesn’t you can turn off your home's water until the flooded toilet has been taken care of.
- Get some help. After the water has stopped, you need to call in a water restoration expert to help you assess the damage. Our professionals can help you figure out why the toilet started to overflow. As a team they can also plan a sewer damage plan to help you get your bathroom back to normal.
- Remove the water. The water damage team will likely remove the water as soon as they can. This helps reduce the secondary damage, such as mold growth and material contamination, that can happen as a result of a flooded toilet.
- Fix the toilet. The most common reason is a clog, work closely with a plumber to remove the blockage from the pipes. If that’s not the issue, you can call the sewage company to figure out what's going on with your system.
The sooner you can address sewer damage the better it is for your home. This type of dirty water can lead to mold growth in as little as 24 to 48 hours.