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Sewage Cleanup and Contaminated Water

7/2/2018 (Permalink)

Water Damage Sewage Cleanup and Contaminated Water Sewage Damage

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Sewage cleanup must not be taken lightly. Serious long term health issues to adults, children and even pets may occur due to bacteria, viruses and even parasites. Don't delay. Take immediate action. Call SERVPRO of Athens today for a free estimate!

Athens, Clarke County Area 24 Hour Emergency Water Damage Service

7/2/2018 (Permalink)

SERVPRO of Athens is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help, Call Today! - (706) 549-3366

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Athens has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Athens

SERVPRO of Athens specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Turn to SERVPRO of Athens for Carpet Cleaning after a Storm

7/2/2018 (Permalink)

Carpets and Upholstery Cleaning

Even the highest-quality items can show soiling over time. Protect your investment by calling your local SERVPRO Franchise Professional to clean and maintain your carpet and upholstery.

Today's carpet and upholstery materials vary dramatically. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Need Carpet or Upholstery Cleaning? Call SERVPRO of Athens Today at (706) 549-3366

SERVPRO Franchise Professionals also offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

SERVPRO Franchise Professionals will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today. With over 1,700 Franchises nationwide, there’s a SERVPRO Professional nearby and ready to serve you.

Commercial Property

7/2/2018 (Permalink)

Flooding and water damage that affects commercial properties in Athens is often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals at SERVPRO of Athens are trained to be mindful of legal and environmental concerns, and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity, so when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. 

SERVPRO of Athens is happy to help with any need you might have regarding water damages. Call Today - (706) 549-3366.

“Like it never even happened.”

Athens Residents: Follow These Mold Safety Tips If You Suspect Mold

7/2/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Athens for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Athens specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 706-549-3366

Fire Safety Tips

7/2/2018 (Permalink)

Fire Safety

At home: 

When cooking outdoors, never leave barbeque grills unattended. Place your grill on concrete or your driveway away from your home or any structures. If using charcoal or wood, make sure that the fire has been extinguished by soaking it with a garden hose before disposing of the coals. Remember that there is currently a burn ban in Athens-Clarke County and surrounding areas and no uncovered flame or open pit is allowed.

During this time, do not burn household trash in barrels. Check lawnmowers and farm equipment for properly working spark arresters.

Mow lawn at least 30-50 feet away from your house and water to create defensible space.

Cut back or remove any dry and dead landscaping plants or bushes around your home. Clear leaves from your roof and gutters; rake them away from the sides of your home.

Move anything that will burn far away from structures, items like firewood, compost piles, brush piles, etc.

Notify the electric company when dead trees or overhanging limbs endanger the electric wires.

Fire Safety for you:

Practice fire safety with your family. If you see suspicious fire or smoke, call 911.

Clearly mark driveway entrances with address and street names.

Plan escape routes away from your home by car and foot. Have a meeting place with your family.

If a fire causes damage to your commercial or residential property, please call SERVPRO of Athens at (706)-549-3366

Smoke and Soot Cleanup

7/2/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Athens will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 706-549-3366

Upholstery Cleaning Specials

6/6/2018 (Permalink)

Right now, SERVPRO of Athens is offering specials on upholstery cleaning. For only $149.95, SERVPRO of Athens will clean any 3 pieces of furniture in your home or business. This service is normally $270, so schedule your appointment today! SERVPRO of Athens will also clean a sectional sofa for $129.95, which is valued at $180.

Call SERVPRO of Athens today to schedule an appointment for an upholstery cleaning at (706) 549-3366

*Minimum service charge of $125.00 REQUIRED for all cleaning services. Sectional sofas excluded from ANY 3 PIECES offer. Upholstered furniture only. Offer not redeemable for cash. May not be combined with any other offer. Good only in our franchise area: Clarke, Oglethorpe, Jackson, Madison, Oconee, Barrow, Walton, Morgan, Greene, and Jasper counties. Expires 8/31/2018*

When Storms or Floods hit Athens, SERVPRO is ready!

6/6/2018 (Permalink)

SERVPRO of Athens specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Athens and the surrounding area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (706) 549-3366

Duct Cleaning

6/6/2018 (Permalink)

It’s “Thyme” to Clean Your Ducts!

According to the EPA, the air inside your home may be 10 times dirtier than outside air. Dirty duct work is a major part of that problem. The EPA recommends that you should consider cleaning your air ducts if: 

  • There is substantial visible mold growth inside hard surface (e.g., sheet metal) ducts or on other components of your heating and cooling system
  • Ducts are infested with vermin, e.g. (rodents or insects)
  • Ducts are clogged with excessive amounts of dust and debris and/or particles are actually released into the home from your supply registers.

Our superior cleaning system, in combination with Benefect can help you breathe easier this spring. Benefect uses the essential oil of the thyme plant as our Active Ingredient, not a synthetic chemical substitute. Using real, food grade ingredients makes Benefect products a sustainable option for disinfecting and cleaning. 

The process we use for cleaning your system are as follows: 

  • Set up and operate a 3-stage vacuum and filter system to remove and filter debris from the ductwork
  • Access all return ducts, agitate to remove settled soils, vacuum and clean with compressed air.
  • Access all supply ducts, agitate to remove settled soils, vacuum and clean with compressed air.
  • Remove, clean, and reinstall air registers
  • Repair all HVAC access points to original condition using professional repair techniques.
  • Re-inspect HVAC system to certify level of cleanliness

Call SERVPRO of Athens at (706) 549-3366 today to schedule your duct cleaning!