Recent Commercial Posts

Got a Sprinkler Flood?

1/5/2022 (Permalink)

Sprinkler turned on inside of business Sprinkler damaging the ceiling of a business.

Fire sprinklers are often your knight in shining armor when it comes to a fire damaging your business. However, what if your sprinkler system accidentally turns on and floods your business? Who would be your knight in shining armor then? SERVPRO! Until our helpful team comes to your rescue, this is what you can do to help:

  1. Turn Off Your Water Supply

Sprinklers use large amounts of water in a short period of time to extinguish a fire. Water damage to floors, walls, and electronics happen easier than you would think. It’s very important to have multiple employees who know how to turn off your water supply in case of such an emergency.

  1. Seek Out a Professional

Your very own SERVPRO team is trained how to deal with water damages exactly like your own.  We are trained on how to correctly dry each surface and reduce mold risk. We are able to easily restore the structure of your building to what it once was, possibly even smelling better from the stagnant sprinkler water.

The quick response of turning off your water supply and calling your friendly neighborhood SERVPRO, will leave your business “Like it never even happened.”

Signs of Sewer Line Issues

6/30/2021 (Permalink)

While a blocked sewer drain is relatively common in commercial properties, legitimate concerns over sewer line functionality may be few and far between. However, when major sewer line issues occur, it is essential to remedy the problems quickly to avoid potential backups and structural damage. Be aware of these four signs, which may indicate sewer line problems.

1. Odors

While drain or toilet overflow are frequent problems in commercial properties, you should pay attention to odors surrounding these problems. For instance, if after clearing a clog you smell sewer gas, you may want to call a plumber for an inspection, as strong sewer smells can be an indicator of issues further in the line.

2. Clogged Drains

A blocked sewer will not only cause unpleasant odors to occur in your building, but the blocked pipe can also cause frequent clogging of your drains and toilets. This problem may also cause sewer backups into your facility.

3. Indentations in Landscaping

Also, while you may not have any clogging issues, it is still possible that your sewer lines have failed. Pipe breaks may cause indentations in your landscaping, like divots on the lawn. If the break is severe enough, it is possible that sewage is leaking into the grounds of your property. Eventually, this can also lead to a sewage backup in your building.

4. Deformations in Landscaping

In addition to indentations in the lawn, you may notice perpetual puddling in certain areas. You may also see that areas of your parking lot have sunken or cracked along with sidewalks. Depending on how close the break is to your building, you may even notice cracks in the foundation. These issues often require the expertise of a disaster restoration specialist in the area to resolve, which depending on your insurance policy may be covered.

A blocked sewer line can wreak havoc on a business and may even lead to significant business interruption. You should be aware of the warning signs of such a problem so that you can resolve the issue as early as possible.

Have Questions? Call Today – (706) 549-3366

Sprinklers go off but there's no fire?

6/30/2021 (Permalink)

Your commercial building in Athens, GA is equipped with fire sprinklers. This emergency system helps control flames should a fire break out on your property. However, this system might not always work correctly. If the sprinklers go off when there wasn't a fire, you may want to do the following.

5 Steps to Follow When The Sprinklers Go Off

  • Turn off the water. Because the sprinklers started going off without a reason, you may need to turn the water off to stop the water from flooding your building. Quickly turning off the source of the water can help reduce the amount of damage the deluge is able to do.
  • Call your insurance company. Your commercial insurance may help cover the cost of fixing up water damage. Of course, many coverages have limitations on what will be covered. You can talk to your insurance provider to find out if the accidental running of emergency sprinklers qualifies under your policy.
  • Call a restoration company. Whether or not your insurance will help pay for the damages, you need to clean up after the flooding has occurred. A professional restoration team can help you get rid of the standing water, dry out your belongings and repair the damages done to building materials.
  • Schedule an inspection. Most fire sprinklers are designed to only go off when the temperature near a sensor reaches fire-like heights. If your system started spraying for no reason, you may want to have it inspected. This may help you figure out what caused the water to turn on and fix the issue.
  • Set up regular maintenance. Performing regular maintenance on your sprinkler system can help ensure you don't have to deal with this dilemma ever again. You may be able to hire a professional to clean and repair the sprinklers.

When emergency sprinklers go off, you may have to deal with flooding. Quickly cleaning up the water and assessing what caused the sprinklers to go off are important steps in this process.

If your business suffers a major loss, call (706) 549-3366

Routine Maintenance for Commercial Fire Sprinkler Systems

6/25/2021 (Permalink)

The fire sprinkler system has several components, such as a source of water, pipes that carry the water, and several sprinkler heads. When heat or smoke triggers the system, water is automatically discharged over a specific area. Thus, the system acts as both a detector and a suppressor. This only happens, however, when the sprinkler has been maintained properly and is ready to go.
Maintenance Routine for Fire Sprinkler Systems
Inspection and Maintenance Standards
The National Fire Protection Association provides guidelines to guide the maintenance and care of fire sprinkler systems. These are grouped under the heading HFPA 25 and cover the following areas:

  • Inspections
  • Maintenance
  • Testing

Facility management teams should look these standards up and become familiar with them. With knowledge of the maintenance steps, it is possible to avoid damage and malfunctions.
Weekly Visual Inspections
The weekly inspections shouldn't take long, and they don't often require any tools:

Inspect the gauges by reading the water pressure and air indicators. These should be within the normal range as suggested by the NFPA standards and system manufacturer.
Start your visual inspection of control valves by reading the signage and then checking for leaks.
Verify that the valves are locked, sealed, and set in the open position.

Monthly Inspections and Tasks
Monthly inspections for your fire suppression system may vary a bit depending on which types of system is installed in your Bountiful, UT, facility:

The gauges on wet pipe systems must be checked for proper levels of water pressure.
Alarm valves must be inspected for damage.
Review the fire safety plan for the facility and ensure that signs are posted and easily seen.

Quarterly Maintenance and Inspections
On a quarterly basis, in addition to completing weekly and monthly tasks, it's important to complete the following checks:

Make sure alarm devices aren't damaged.
Test alarm devices to be sure they function properly.
Make sure the hydraulic nameplate is secure, and the information is legible.

Damage Prevention
Fire sprinkler systems are effective at detecting fires and putting them out before your Bountiful, UT, buildings suffer expensive damage. When damage does occur, reach out to fire sprinkler cleanup professionals.

The Aftermath of a Commercial Loss

3/2/2021 (Permalink)

The aftermath of a water or fire damage can be a traumatic experience for business owners, specially if they are forced to shut down for an undetermined length of time, depending on the extent of the damage. At SERVPRO of Athens, our number one priority is returning the structure to its pre loss condition as quickly as possible.

Unplanned interruptions can be devastating for businesses, that is why Property Managers and business owners need to hire professionals with years of experience to handle commercial losses. When you call SERVPRO of Athens, you know your call will be answered by highly trained technicians and managers to help you with the recovery process. Our professionals will ensure the safety of your employees and tenants and they will work restlessly to minimize the interruption of the business’ daily operations.

We have more than 30 years of experience doing water mitigation jobs for multi-level commercial buildings, multi-tenant facilities, shopping malls, apartment complexes, hotels, senior centers, daycares, and warehouses.

SERVPRO of Henry & Spalding Counties and SERVPRO of Clayton County are here to guide Property Managers and owners and help every step of the way and make it “Like it never even happened.”

Contact us here or call 678-432-3003

Are Your Employees Ready To Handle a Fire?

2/1/2021 (Permalink)

What Should Your Employees Do When A Fire Strikes?

Do they know how to quickly evacuate the premises? While many people believe that adults should know how to protect themselves, the reality is that during emergency situations it's not always that simple. It's best for business owners in Athens, GA, to develop a contingency plan, understanding the best methods for swift departure and immediate cleanup.

1. Establish Escape Routes

Working with a team, create an effective evacuation plan. You should all walk the grounds, thinking about potential areas where issues might arise. Then, brainstorm how best to get others out. Walk several routes, noting any obstacles or complications. Remember, you should have multiple paths, and each should be handicap accessible. Once your walk is over, write up the map and make sure everyone has it. Then, practice. Fire drills don't stop in elementary school.

2. Have Structured Leadership

No matter what calamity strikes, you should have a contingency plan for who takes control. Have someone level-headed to manage the chaos. Allow this person to have control over when to send out alerts as well as running the dismissal. Another staff member should gather evacuation materials from the office. Essentially, this is your emergency response manager.

3. Delegate Tasks

As people follow the evacuation plan, you'll have some who have responsibilities for the office. Who has personnel contact information? This person coordinates with others to ensure safety. Who is medically trained? This person can attend to workers who necessitate more assistance? Who has the role of working with a fire restoration company? This person discusses repairs and sanitation. Your business leader should access backed up files and begin locating a secondary place for temporary work.
With the right contingency plan, you can give staff the support they need. In addition, you can keep the company up and running from a different place.

Preventing and Thawing Frozen Pipes

2/1/2021 (Permalink)

As the temperature drops, many businesses will experience water damage from ruptured pipes. Keeping the pipes at your Athens, GA , commercial property from freezing is key to protecting your business this winter.

How To Prevent Frozen Pipes

Some pipes are more vulnerable to freezing than others. Any uninsulated pipe in an unheated area is at high risk. Pay close attention to pipes in the following areas:

  • Exterior walls
  • Basements
  • Cabinets

Insulating exposed pipes is a good way to prevent them from freezing. In other cases, you can insulate the room where the pipes are located to help minimize temperature variance.
Sometimes the temperature drops quickly, and business owners find themselves scrambling to prevent water damage from broken pipes. If you haven’t had time to properly insulate exposed pipes, newspaper or towels can act as temporary insulation. Leave cabinet doors open to allow heat to reach those pipes. Don’t lower the thermostat at night, and consider letting warm water run through the pipes overnight.

How To Thaw Frozen Pipes
If you notice that water pressure is low, you may have a frozen pipe. The first thing you will need to do is locate the frozen pipe. Turning on all the faucets in the business and seeing which ones have weak or no water flow can help you narrow down the potentially frozen pipes. Leave the affected faucet(s) on while you work. Check the most vulnerable, i.e., coldest, areas first. Remember that there may be multiple frozen pipes. When you have located the affected pipe, you can thaw it out using a hair dryer. Other heat sources, such as heating pads, will also work. Be sure not to use a heat source with an open flame.
Having a plan to thaw out frozen pipes and prevent freezing in the first place is important for all business owners. Unfortunately, there are times when pipes do burst and cause water damage. In those cases, a certified restoration service can help with the water cleanup.

Dealing With a Sprinkler Flood in Your Business

1/4/2021 (Permalink)

A typical business owner in Athens, GA, doesn’t spend time pondering the effects of catastrophic flooding due to fire sprinklers being activated. However, it’s a problem that can quickly get out of control and cost tens or even hundreds of thousands of dollars in damage. The obvious solution to the problem is prevention, but you first need to know what causes the issues.

Reasons For Accidental Activation

Contrary to popular belief, modern sprinkler systems aren’t activated by fire alarms or smoke from burnt food in an employee breakroom. They instead have to be subjected to extreme heat that will either burst the red liquid bulb or melt the metal sensor. However, there are cases where they will activate accidentally, and the following are common reasons for this to happen:

Sprinkler heads being used as hangers

Improper installation


Factory accidents

Immediate Steps To Mitigate Losses

In an emergency flooding situation, the first critical step is to turn off the water. In an office or factory setting, it’s important to have multiple designated employees who know how to do this. Once the water is shut off, cleanup can begin. Hundreds of gallons of water can be released in a short period of time, so water damage to floors, walls and machinery happens quickly. The most thorough plan is to contact a water restoration company, which will be able to correctly dry each surface and reduce mold risk.

Long Term Approach

Once the initial cleanup is underway, the next step is to contact the insurance company and prevent the problem from ever occurring again. Employees must be trained to never touch or hang anything near a sprinkler head, and ideal placement for them is in a location difficult for a person or machine to accidentally contact.

Flooding in your business can seem overwhelming. However, there are steps you can take to prevent and minimize damage. A good water restoration company will have your facility looking “Like it never even happened.”

Commercial Water Removal Services for Retail Stores in Athens,GA

7/1/2020 (Permalink)

Is your Athenss Business Prepared If A Water Emergency Strikes?

Water can cause a lot of damage within a short period. It is an invisible threat that creeps rapidly through spaces and crevices, invading several other areas. Adequate training is essential to avoid further damage.

If you need quick and efficient water damage restoration services in Athens, GA SERVPRO is here to help. We have a dedicated team of IICRC-trained technicians on standby to respond to your emergency. Our products are up to par with industry standards, thereby ensuring a seamless restoration process.

Water damage restoration fans and air movers are essential for water removal in a flooded store. These high volume fans and air movers create a powerful airflow that moves air quickly around the affected space, promoting evaporation of moisture from under carpets and behind walls, sub-flooring, upholstery, and more.

Water damage becomes a major issue when there is significant flooding in the retail store. This can be caused by a faulty sprinkler system, burst pipe, a sewage backup, or storm flooding. Some 30 percent of all property claims come from water damage restoration, including loss of equipment, inventory, store fixtures, and even furnishings. Immediate drying and dehumidification are important to reduce repair costs, which can necessitate a complete shutdown.

SERVPRO water damage restoration experts provide the quickest recovery while minimizing repair costs, often with little disruption of unaffected areas. Our services also include odor removal and mold remediation. Apart from restoring the building itself, we can also take care of water-damaged carpet and upholstery.

The first part of the restoration process involves inspection by qualified technicians establishing goals, priorities, tasks, and schedules. This is followed by flood damage cleanup, which includes initial cleaning, sanitation, debris removal, and relocation of building contents. We also carry out water extraction from walls, floors, and ceilings using truck-mounted vacuum systems. We have state-of-the-art equipment for carrying out odor removal in hard-to-reach surfaces. Finally, we monitor and maintain proper moisture, humidity, and temperature levels after drying.

Commercial Air Duct Cleaning

7/1/2020 (Permalink)

Cleaning air ducts in a commercial building may seem like an unimportant item to add to a long list of “building needs”; however, it is not something to ignore, even if your ducts do not seem to be experiencing any issues. If you own a commercial property in the Athens area, consider using SERVPRO of Athens when it comes time to clean the air ducts in your building. There are many benefits to having air ducts routinely cleaned, here are just a few:

  • Decrease in dust reentering the system, which will cut down in cleaning and remove potential allergens from the environment.
  • Reduce the risk of mold in your ducts, which will help lower the amount of mold spores spreading throughout your property.
  • Remove any materials from previous pest infestations, and decrease the likelihood of any future infestations.
  • Longer HVAC lifespan and greater HVAC efficiency.
  • Better air quality for building occupants.

For more information regarding a duct cleaning service for your commercial property call SERVPRO of Athens at (706)549-3366.

Certified: SERVPRO Cleaning in Athens

6/29/2020 (Permalink)

Deep Commercial Cleaning in Atlanta  

Since the Coronavirus outbreak, we have been steadily busy working with our commercial clients to ensure that their staff is safe to work in a pathogen-free environment. SERVPRO has been in the cleaning industry since 1967. In all the years we have learned some really great ways to ensure that a commercial building in Atlanta is cleaned properly. The CDC is constantly updating the proper cleaning guideline as they are finding out. We want our customers to know that we will continue to stay on top of the latest news regarding Covid19.

Commercial Cleaning Services

We offer a wide array of cleaning services to our Atlanta residents. We pride ourselves on being the go-to company for commercial cleaning as well as restoration. We have all the equipment ready to clean any job large or small. 

SERVPRO Commercial Cleaning Services:

  1. Air Ducts and HVAC
  2. Biohazard and Sewage
  3. Trauma and Crime Scene
  4. Carpet and Upholstery
  5. Drapes and Blinds
  6. Ceilings, Walls, and Hard Floors
  7. Odor Removal and Deodorization
  8. Vandalism

Covid19 Cleaning 

When it comes to cleaning a building specifically for coronavirus and other pathogens we follow our unique 3 C’s:

  • Consult: A certified cleaning trained professional knows that not all businesses are the same. A trained professional at SERVPRO Atlanta will come out and take a look and tailor a cleaning program based on the unique needs of your Atlanta facility.

  • Clean: Once the person in charge agrees on the plan, an expert deep clean will be initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions. We are always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

After Commercial Cleaning 

Trust us when we say that we care about the commitment and security of your employees, customers, and community. We serve Atlanta and the surrounding cities. We want you to feel comfortable knowing that we live by the saying "we are only as good as our last job."

We Go Above and Beyond

Hiring a professional service means you are getting experience, expertise, and professional cleaning tools that can clean your space to the highest standard. It might catch you off guard on the number of different services that we offer. If you have any questions regarding our Certified: SERVPRO Cleaned program please feel free to call our office at (706)549-3366. 

Tips for Preventing Mold Growth in Your Building

3/7/2020 (Permalink)

High humidity is a breeding ground for mold. The fungus feeds off moisture and can quickly spread. This often necessitates costly and complex black mold cleanup.

Those who own commercial property in humid climates thus have to take additional steps to limit mold damage. Below are some tips for preventing the growth of mold in your Athens, GA, building.

Keep Water Out

If there is any kind of flood or water leak on the premises, dry or remove the wet items immediately. You should quickly address any standing water within the property, as well.
Similarly, you should take steps to prevent water from entering the property from the outside. That means cleaning the gutters regularly and fixing any cracks in the walls or roof.

Utilize an Air Conditioner

If your property is in a location with high humidity, it likely includes an air conditioning unit. You should set it to approximately 70 degrees Fahrenheit during the summer. Also, be sure to have the unit inspected regularly to ensure it is working properly. This will prevent the need for mold cleanup in the future.

Use Dehumidifiers

The dehumidifier is a great way to lower the amount of moisture in the air. Ideally, the humidity level should be no higher than 50 percent.

Increase Ventilation

Mold reproduces quickly in stale air. While an office building can get stuffy in a hurry, there are ways to improve the ventilation. Try opening some desk drawers or closet doors. You should also limit any clutter and keep furniture away from the walls.

Limit Condensation

Condensation is another common cause of mold growth in places with high humidity. You should thus install appropriate insulation in areas prone to this type of moisture.
Even if you follow the above steps, you could still encounter mold on your property. Mold remediation specialists can help fix the problem. They can also clean up any water damage and take steps to prevent the fungus from coming.

Can Electronics Be Cleaned Up After a Fire?

3/2/2020 (Permalink)

As you try to pick your business back up after a commercial fire near Athens, GA, you have a lot to think about. You need to find a trusted fire restoration company that can help you through the entire process. This team knows how to clean damage walls, furnishings and even electronics. An electrical fire can cause a lot of damage to computers and other electronic devices, but sometimes this equipment can be salvaged after the flames are gone. With the proper steps, some electronics can become as good as new.

Steps to protect your electronics after a fire.

• Avoid Power: While you may be tempted to turn on a computer to see if it works, the truth is this can cause more harm than good. If smoke clings to the metal surfaces in your device, you can start a terrible corrosion by adding power to the mix. Leave any electrical devices turned off.

• Get Them Cleaned: Remember that smoke residue? That has to be removed from every inch of the device. For this reason, a computer cleanup can take a while. The professionals will go over every inch of the hardware to ensure the potentially dangerous residues are gone.

• Have an Inspection: After the initial cleaning, you may want to have the electronics inspected one last time before adding power. This final inspection can look over the computer for more signs of fire or smoke damage. An electrical fire can cause unexpected smoke residue buildup on internal parts of the computer, so a second inspection is a good idea.

Many businesses rely on computers and other electronics to get business done. Restoration professionals may be able to help you restore computers, television sets, DVD players, cash registers, security systems and other electronics key to your day-to-day activities. 

An electrical fire can do a lot of damage to your commercial building. Restoring your belongings after the disaster can help you get back on your feet.

How To Remove 2 Feet of Water From Your Commercial Building

3/2/2020 (Permalink)

A flooded basement can wreak havoc on your Athens, GA business. Water damaged items and an inability to serve clients can hold you up for days, or even longer. The good news is that there are many reliable methods of water removal to keep your building safe and your business operating. Learn about the equipment commonly used to extract 2 feet of water or more from buildings.

1. Truck Mount

Truck mounts are large, powerful machines that suck water through a hose with a wand at the end. The hose and wand can be moved along the floor of your basement to reach every puddle and crevice. A truck mount can be rented from a reliable cleanup and restoration company.

2. Sump Pump

When a basement has flooded, the sump basin might have overflowed. A sump basin collects water through drains, or from the rain or ground. Sump pumps are great for buildings with annual or seasonal flooding problems because they divert water away from businesses into municipal storm drains or wells.

3. Trash Pump

Floods can ruin your possessions and let in garbage and rotting solids. Cleaning this debris along with water can be a challenge. That’s what trash pumps are for; with large impeller veins and strong pump housing, these machines can handle rocks, pebbles, tree branches and plastic bags. There is a low chance that you'll experience clogs when using a trash pump.

Consult With an Expert

It can be hard to identify the source of your flooding and the best water extraction method. Consulting with Athens, GA cleanup technician can help you get the water out without wasting time and money. Most damage restoration companies offer 24/7 emergency service if the problem is dire.

A flooding emergency can cause a lot of frustration, but it can also be resolved quickly with the right machinery. Truck mounts, sump pumps and trash pumps are three common pieces of equipment that can help with the restoration efforts after inclement weather attempts to destroy your business. 

Destroy Odors with Deodorization

1/2/2020 (Permalink)

SERVPRO logo in orange with a background red flames in the bottom for fire. By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action.

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke, and soot damage in your home or business can create unpleasant and potentially permanent problems. As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits of surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of Athens professionals provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO of Athens does not cover up lingering odors with a fragrance. We seek out and remove the source of the odor. Once the source is found, SERVPRO's own proprietary line of professional cleaning products is used to treat and prevent the odor from returning. Any restorable items in affected areas will also be professionally cleaned and deodorized, including furniture, electronics, art, flooring, walls, ceilings, HVAC air ducts, draperies and upholstery, and more. 

Other Odors That May Require Deodorization:

  • Cigarette Smoke
  • Pet Odors
  • Decomposition
  • Mold

Ask your highly trained SERVPRO of Athens technician to explain the various deodorization methods available and which will work best for you.

If you or one of your customers suffer a fire damage or some other accident that require deodorization services, contact SERVPRO of Athens, your trusted locally owned restoration company. Whether it's fire, water or mold damage or just a stubborn odor that refuses to go away, we'll help make it "Like it never even happened."

Commercial Water Damage

7/10/2019 (Permalink)

Water damage to your commercial building can be as simple as outside flood water entering the front lobby of your building or as complex as a fire sprinkler discharging on the tenth floor of an office building.  We have extensive experience on all different types and sizes of commercial water losses.

Developing a Plan

As soon as we arrive onsite our number one priority is learning your main priority. Our professional technicians understand that you need to have your business up and running as soon as possible.  We also understand that as a business owner or manager you are having to deal with dozens of needs during a crisis: employees, inventory, technology, customers.  We need to understand your priority so that we can develop a plan that works for your business.

Large Loss Response Team

SERVPRO of Athens is a qualified Large Loss Response Team (LLRT).  Being named an LLRT team member means that we have been vetted for having the resources and experience to handle large commercial losses.  So when an emergency situation arises in your business, give us a call, 706-549-3366, and we will be on our way with the help you need! 

SERVPRO and Your Business

7/10/2019 (Permalink)

SERVPRO blends customer service with accountability! We qualified to help when disaster strikes, making you their "hero" in their times of need.

We are here to make you look good.

There are many ways to ensure success as an insurance agent. Having a strong office staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients are just a few. SERVPRO knows how critical it is that every job goes as smooth as possible, ensuring your clients trust you time and time again when they need help.  We are trained to reduce the lost time and mitigate the damages as quickly as possible. Whether it’s fire, water, mold or any other cleanup; we are here to help, 24 hours a day.

Our team members are available for direct cellular calls 7 days a week, 24 hours a day. You earn your client’s loyalty by providing timely solutions. You provide help in a time of need. Instead of offering a call center solution, our team members are available to take the call on their business line! We will personally call your client back, offer a listening ear, and take away some of the fear they are experiencing.

Having a relationship with SERVPRO and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, courteousness and working hard to get the job done correctly the first time. There are no unwelcome surprises with SERVPRO. Calling direct reduces wait times. The faster SERPVRO's team can arrive onsite to perform the cleanup, the better the results.

That’s the SERVPRO difference. Contact us at the SERVPRO of Athens  at 706-549-3366. We are always here to help!

4 Water-Related Problems to Watch For

7/1/2019 (Permalink)

The structural integrity of your commercial property in Athens,GA relies on an intact, dependable plumbing system. When something goes wrong, such as a blocked sewer, it can cause significant water damage that can end up costing thousands of dollars to repair.

Old Sewer Lines

If your building has cast iron sewer lines, they may have been installed more than 25 years ago. Remember nothing lasts. Some signs that your sewer lines are deteriorating include:

  • Frequent drain clogs
  • Sludge or warped appearance in landscaping
  • Smell of sewer gas

Although your plumber may be able to repair worn out pipes, your blocked sewer could mean you need to replace the whole system.

Pipe Damage

Pipe breaks can cause quite a bit of damage. Inside and out of your building, factors such as extreme temperatures and poor water quality can weaken pipes. Call water restoration specialists as soon as you notice the problem to avoid secondary damage such as mold growth.

Toilet Backup

A clogged toilet on one floor can not only cause problems in that restroom but also in the floor below as it seeps down through the ceiling. This is a common occurrence in a commercial building. By having restrooms frequently not just for cleanliness but also for necessary maintenance.

Foundation Damage

If your foundation cracks, you will likely see the effects when cracks show up on your exterior walls or when the building shift makes doors harder to open and close.
A blocked sewer doesn't just affect your plumbing system; this can cause problems throughout your entire building. Fast detection and remediation are the important to minimizing the damage sewer problems can cause.

Keep Your Business Clean!

3/14/2019 (Permalink)

SERVPRO of Athens isn’t just for residential services. We also provide a large variety of cleaning services for your business. We handle everything from a simple carpet cleaning to major cleanups of sewage spills. We understand that life can get busy and disasters can happen.

Some standard cleaning services include:
Air Ducts and HVAC Cleaning
Carpet and Upholstery Cleaning
Ceilings, Walls, and other Floor Cleaning
Odor Removal and Deodorization
Contents Cleaning

Other cleaning services include:
Biohazard Removal and Cleaning
Vandalism Cleanup
Sewage Cleanup

 With our large range of cleaning services and restoration offerings we are able to bring your property back to normal no matter what is needed. Give SERVPRO of Athens a call to help with all of your cleaning needs 706-549-3366.

Your Business and Emergencies

3/14/2019 (Permalink)

Does your business have an Emergency READY Profile? How quickly your company can come back after a flood or fire can depend on whether or not you have that profile ready. Natural disasters are just that, unexpected and destructive. While they are all unique and different your business can be prepared if you plan, put procedures in to place, and practice what to do in all kinds of emergencies.

In the event of an emergency happening the SERVPRO Emergency READY Profile can help minimize business interruptions since you have an immediate plan of action in place. Our SERVPRO ERP is a no-cost assessment of your facility. It will contain only the critical information you need in event of an emergency and aid you getting back to normal following a disaster. Your emergency profile includes everything from technical drawings to contact lists to legal documentations. For example – Building plans and technical documents, legal documents and insurance files, and contact information including local services. 

Give SERVPRO of Athens a call at 706-549-3366 and we can help you set up an Emergency READY Profile so you’ll be ready in case of an emergency. And if disaster does hit your business, we can help make it “Like it never even happened.” Give us a call today!

SERVPRO of Athens is Offering 3 CE Classes in April!

3/13/2019 (Permalink)

Every year SERVPRO of Athens provides CE Classes to the public!  On April 10, 2019 SERVPRO of Athens owner, Peter Wood, will be holding 3 FREE Continuing Education Classes.  The classes will be located at the Oconee County Chamber of Commerce in Watkinsville.  All attendees will need to meet in the large conference room downstairs.  The classes held are as follows:


  • 3 Credit Hours
  • Course# 43061
  • Registration is at 8:30am
  • Ending at 12pm

Restorative Drying for Water Damage

  • 2 Credit Hours
  • Course# 51896
  • Registration time is at 12pm
  • Ending at 2:30pm.

Understanding Mold in the Restoration Industry

  • 2 Credit Hours
  • Course# 52382
  • Registration time is at 2:30pm
  • Ending at 5pm

**Please keep in mind in order to receive full CE credit 100% attendance is required!**

If you are interested in attending please call to RSVP (706) 549-3366 or email

Coffee, doughnuts and lunch are provided free of charge!

Commercial Services

1/2/2019 (Permalink)

Commercial Services

There's never a convenient time for fire or Water damage to strike your Athens, Georgia commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

SERVPRO of Athens also assists with detailed cleaning!  Our estimators come to you to provide you with a FREE cleaning estimate.  Cleaning services include carpet & upholstery cleaning, duct cleaning, and drapery cleaning.  Our professionals can also provide you with a detailed cleaning estimate for restaurants, local business offices, schools, and libraries.  Call today to schedule your FREE onsite estimate!  706-549-3366

About SERVPRO of Athens

SERVPRO of Athens specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Crew!

Why Choose an IICRC Certified Firm?

7/17/2018 (Permalink)

SERVPRO of Athens is proud to be an IICRC certified firm. IICRC, or the Institute of Inspection Cleaning and Restoration Certification, is a non-profit organization for the cleaning and restoration industry. The goal of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, and restoration and installation industries. To accomplish this goal, the IICRC sets standards and certifications for inspection, cleaning, and restoration. The IICRC ensures that when consumers hire a certified firm or technician that they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry's "standard of care." The technicians of SERVPRO of Athens set themselves apart through training, experience, and comprehensive examination.

If fire, water, or mold damage your business, please contact SERVPRO of Athens at (706) 549-3366. 

For more information about the IICRC, please visit

Keep Your Business Clean with SERVPRO of Athens!

7/17/2018 (Permalink)

SERVPRO of Athens understands the importance of keeping your business and office space looking clean. Whether it's a retail space, a professional business office, or a restaurant, SERVPRO of Athens has experienced professionals to get your workspace to look its very best. 

SERVPRO of Athens offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

If you need a specialty cleaning in your business or office space, call SERVPRO of Athens today at (706) 549-3366. 

Commercial Property

7/2/2018 (Permalink)

Flooding and water damage that affects commercial properties in Athens is often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals at SERVPRO of Athens are trained to be mindful of legal and environmental concerns, and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity, so when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. 

SERVPRO of Athens is happy to help with any need you might have regarding water damages. Call Today - (706) 549-3366.

“Like it never even happened.”

Emergency Ready Profile

3/30/2018 (Permalink)

The best way to reduce business interruption following a disaster is to plan for it NOW.  According to the latest industry research as many as 50% of businesses may never recover following a disaster.  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.  Pre-Planning can serve as an insurance policy aimed at peace of mind. 

The SERVPRO Emergency Ready Profile Advantage:

  • A no cost assessment of your facility
  • A concise Profile Document that contains only the critical information needed in the event of an emergency
  • A guide to help you get back into your building following a disaster
  • Establishes SERVPRO of Athens as your disaster mitigation and restoration provider
  • Identification of the line of command for authorizing work to begin
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

SERVPRO of Athens is a leader in water and fire damage response and can help you quickly get your property back in order.  Contact SERVPRO of Athens to have a Sales and Marketing Representative to get you started with your business Emergency Ready Profile today.

Spring into Clean with SERVPRO of Athens!

3/30/2018 (Permalink)

It is time for spring cleaning!  SERVPRO of Athens is a phone call away from helping you in your home or business.  Listed are some helpful hints for spring cleaning from Readers Digest:

  • Make doormats welcoming- Clean them by shaking them and washing them if able. Doormats stop most dirt and debris from entering the home so keep them clean enough to function at peak efficiency.
  • Clean carpet and upholstery- Cleaning carpet and upholstery will get your furniture ready for another year of wear.
  • Finish your floors- Protect your floors by waxing or applying a sealer. These applications will add a protective buffer and could help them last longer.
  • Wash walls, cabinets, baseboards, and woodwork- Dust and debris collects around baseboards and clings to vertical surfaces. Use a sponge and mild cleaning solution to wash all surfaces.  Use two buckets:  one for the cleaning solution and another for wringing the sponge.
  • Vacuum with intelligence- Move the big items a little to the left or right, vacuum, and move the furniture back into place.
  • Clean ceiling fixtures- Remove dust and dirt from ceiling fans and air-conditioner vents with a cloth and vacuum with a soft nozzle attachment.

SERVPRO of Athens can help you with your spring cleaning needs.  Carpet and upholstery cleaning, duct cleaning, detailed cleaning, drapery cleaning, and tile & grout cleaning are all services that SERVPRO of Athens offers to get your cleaning needs completed in a flash.

Call SERVPRO of Athens today for your free cleaning estimate!  706-549-3366

For Immediate Service in Athens, Call SERVPRO!

1/29/2018 (Permalink)

Athens Residents: We provide immediate service day or night!

SERVPRO of Athens provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Athens, Georgia. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 706-549-3366

Residential Services

Whether your Athens home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Athens commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

SERVPRO of Athens offering FREE Cleaning Estimates

7/13/2017 (Permalink)

SERVPRO of Athens is now offering FREE estimates!  Call today for your FREE- no obligation- estimate for our direct cleaning services.  These services include carpet and upholstery, tile and grout, and duct cleaning.  SERVPRO of Athens is ready to assist you with your general cleaning needs. Whether your Athens home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. We treat your home as ours and understand your needs. We take our time with our customers to educate them on our services SERVPRO of Athens professionals are ready to help you with your cleaning and restoration needs!

For more information or to schedule your estimate for residential or commercial cleaning and restoration call SERVPRO of Athens today! 706-549-3366