Recent Why SERVPRO Posts
SERVPRO of Athens Gives Back to Our First Responders
Giving back is a core foundation that our company is built on; as is community. For as long as SERVPRO of Athens has been operating, we have always felt a strong sense of belonging in Palm Beach County. Like many small businesses, we depend on the positive experiences of our customers and support of the community.
In the past two months, community has never been more important in many parts of our country. We have all had to stand strong together to combat the turmoil and uncertainty felt among us. We have witnessed this strength through our friends, family, essential workers and Frontliners. Our First Responders have served the community faithfully in an unwavering, determined fashion. We have seen their perseverance in keeping the community safe and healthy. We are so grateful for our many First Responders throughout the county and to show our gratitude, this week we will be providing free vehicle disinfection for First Responders.
Today marked the first day of a three-day event, with a greater turn out than we could have hoped for! Putting our biohazard cleaning experience to good use, our crew, is eager to give back this week. During the three-day event, we will be disinfecting First Responder cars as well as providing a bottle of hand sanitizer for each vehicle. We cannot wait to meet and personally thank all of our First Responders of Palm Beach County.
We appreciate all of the Frontliners who are working tirelessly to keep our communities healthy. From our SERVPRO family to yours, we thank you!
Ways to Give Back During Challenging Times in our community
Donating does not always mean making a monetary donation to a major organization. Many local organizations and charities are working hard to provide for communities throughout Athens. With the number of people who have been affected by the current pandemic growing each day, there are many different needs and ways to help.
- Donate to Food Pantries: Many food pantries are overwhelmed recently and may have supplies running low. If you are able to, donate canned goods and non-perishables. If you prefer to provide a monetary gift, there are organizations that provide those in need hot, daily meals.
- Donate Essential Items and Personal Protection: There is a great need for hard to find essentials, like household cleaning products, toilet paper, paper towels, soap and more. If you are able to supply these items, many disaster relief funds can benefit from a donation like this, providing support to healthcare organizations and areas with vulnerable communities.
- Virtually Volunteer: Volunteering in person may not be ideal for many during a time of social distancing. Virtual volunteer opportunities do exist that may include tutoring children who are going through a transitionary period of virtual learning. Choose an organization that connects you with quarantined elderly who would love to video chat and enjoy fun conversation during a difficult time.
- Help a Neighbor: The best way to give back might be for someone you know. If you have any neighbors, family, or friends who have compromised immune systems or are older, be sure to check in on them, helping with any tasks they have. A simple trip to the grocery store each week can be a great deal of help.
- Sew Protective Masks: Many healthcare organizations are in need of masks to protect their staff. There are dozens of articles and videos with tutorials on sewing a proper mask. If you have ample time on your hands and the appropriate materials, find a fun pattern and sew away!
Giving back is a wonderful way to show appreciation for all the Frontliners who give to us every day.
Certified: SERVPRO Cleaned – a defensive cleaning program
Let us help you get back to business
As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.
Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.
Extensive training and specialized products
As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.
From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.
3 C’s – Consult, Clean, and Certify
When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.
- Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
- Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.
- Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.
Call today for a Certified: SERVPRO Cleaned consultation
We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.
Call SERVPRO of Athens today at 706-549-3366 for your Certified: SERVPRO Cleaned consultation.
We are Cleaning Experts
We have the specialized training and products to get your property back to business.
SERVPRO is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Retail Spaces
- Water Fountains
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – SERVPRO of Athens, (706) 549-3366
Faster to any size disaster or emergency in your area
Backed up by 1,700 franchises
24 Hour Emergency Service
Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Athens provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.
Faster to Any Size Emergency
In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO of Athens is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.
Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Athens arrives quickly and starts the water extraction process almost immediately.
Water Damage Timeline
- Water quickly spreads throughout your property, saturating everything in its path.
- Water is absorbed into walls, floors, upholstery, and belongings.
- Furniture finishes may bleed, causing permanent staining on carpets.
- Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:
- Drywall begins to swell and break down.
- Metal surfaces begin to tarnish.
- Furniture begins to swell and crack.
- Dyes and inks from cloth and paper goods spread and stain.
- A musty odor appears.
48 Hours to 1 Week:
- Mold and mildew may grow and spread.
- Doors, windows, and studs swell and warp.
- Metal begins to rust and corrode.
- Furniture warps and shows signs of mold.
- Paint begins to blister.
- Wood flooring swells and warps.
- Serious biohazard contamination is possible.
More Than 1 Week:
- Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
- Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
Call us (706) 549-3366, we’ll be there 24/7
Bells are ringing here at SERVPRO of Athens!
Happy Holidays from our SERVPRO family to yours!
SERVPRO corporation is built on family and unity. Every franchise is independently owned and operated but if needed every franchise will come together to help with any disasters. Here at , SERVPRO of Athens we treat every customer like family. Our technicians are trained to contain and stabilize any and every disaster and bring it to a safe point for our customers. We are certified and trained in water mitigation, mold remediation, fire restoration, bio-clean up, and more! We follow by the complete IICRC standards. We treat EVERY homeowner like how we would treat our OWN family. Trust your home in our hands during this holiday season; whether it be use of our emergency services or if you want to have your carpets cleaned before you have the family home for the holidays!
Our customers are our family
All of our production techs, sales, and office staff.
SERVPRO of Athens is completely family owned and run. We treat every home we walk into like our own; with respect. Everyone of our technician are highly trained to restore your home "Like it never even happened." We are experienced in water mitigation, mold remediation, fire restoration, cleaning, carpet cleaning and so much more. Our Crew Chiefs take the lead to get to know our homeowners and what there concerns are so we tackle every concern they have to assure fantastic customer service. We have highly trained and certified technicians who knows what to look out for and what's always best for the customer. SERVPRO of Athens will handle any size disaster that comes our way. We use local franchises to help assist with major disasters to help get the job done. We are always available to help with any loss such as water, fire, sewage, mold and even bio-hazard clean-ups.
SERVPRO is the ideal choice
Are you an entrepreneurial-minded person? A SERVPRO franchise could be the opportunity of a lifetime. There’s a lot to like about this disaster restoration company from a customer standpoint, but it’s also a prime pick from a business perspective. Here are some reasons, why
When you’re seeking first-rate service from a disaster relief company, SERVPRO has what it takes: fast response, qualified professionals, excellent customer service, experienced, skilled technicians and more. As a business owner, you would join a team you can trust. It has the following characteristics:
- Locally owned
- Honest and full of integrity
- Communicates effectively
National Footprint, Local Presence
SERVPRO is a nationwide, certified disaster restoration and cleanup company that strives to assist client recover from major catastrophes. Though the company operates throughout the country, it also has a local office to meet the needs of local residents who face the dire circumstances.
Honesty is Key
Like any good organization, a SERVOPRO franchise operates like its parent company and delivers honest, trustworthy service to clients. You can be a part of a team that oversees the inspection, evaluation, tear-out, cleanup, restoration, and replacement of homes where disastrous fires and flood wreaked havoc. SERVPRO believes is giving people accurate, truthful information and estimates at every step in a project.
Not only does SERVPRO communicate effectively with clients, but local franchises also have the support of the home office. As a franchise owner, you know you can also turn to corporate leaders for help.
In every interaction with clients and fellow SERVPRO representatives, you can expect professional conduct. This will manifest itself through hard work, reputation, and appearance.
Build your business with a SERVPRO franchise. You’ll work alongside some of the most respected colleagues in the emergency cleanup industry.
3 services SERVPRO provides after storms
Demand for damage mitigation and restoration services spikes after a severe storm in Athens, GA. Insurance agents and adjusters need to be able to rely on a local mitigation and restoration company to provide timely storm response services. Here are three services that make a local SERVPRO franchise the right choice for storm restoration.
1. Disaster Response
No matter how many properties are affected by a storm, a Disaster Response Team can arrive on each location within a matter of hours. Independent mitigation and restoration services are more likely to be backlogged than a national corporation that can dispatch employees and equipment from nearby franchises to areas that have experienced large losses.
2. Mitigation and Cleanup
The initial stage of storm response involves mitigating damage. In the case of structural damage, this may involve boarding up broken windows or breaches in a building envelope or tarping over a damaged roof. Standing water resulting from flood damage should be extracted as soon as possible. A full-service company can ensure that these initial measures contribute toward complete storm restoration.
3. All-In-One Restoration
A company that offers mitigation and restoration services can reduce the workload on insurance agents and adjusters while simplifying the claim process for property owners. Relying on a one-stop shop may make miscommunication less likely, prevent scheduling conflicts and allow for a faster and more thorough restoration job. Depending on a single service also means that the initial estimate is likely to be more accurate.
These storm restoration services set SERVPRO franchises apart from independent companies. The business model means that each location has the backing of a national corporation and the ability to call on nearby locations for additional personnel and equipment. A single estimate from a service that can clean up damage and rebuild a commercial property can also be more convenient for insurance agents, adjusters, and clients.
Plan ahead set a 2020 Resolution
With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO Emergency READY Profile (ERP) will help ensure you are "Ready for Whatever Happens" in 2020.
In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes SERVPRO of Athens as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a system more than 1,700 franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips.
Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in wait until disaster strikes. Resolve to be READY. Call SERVPRO of Athens to establish your Emergency READY Profile, and be "Ready for Whatever Happens" in 2020.
Advantages of the SERVPRO Emergency READY Profile
- A no-cost assessment of your facility.
- A concise profile document containing only the critical information needed in the event of an emergency.
- A guide to help you get back into your building following a disaster.
- Establishes SERVPRO of Athens as your disaster mitigation and restoration provider.
- Identification of the line of command for authorizing work to begin.
- Provides facility details such as shut-off valve locations, priority areas and priority contact information.
Call SERVPRO of Athens (706)549-3366 for a FREE Emergency READY Profile assessment!
Difference between Mold VS Mildew
Know the difference between mold vs mildew. How to determine which one you have?
We live in the south, in a humid environment. Everyone has mold in their house. Everyone.
Mold and mildew have a few common characteristics. They both like warm areas and spread easily. They live on various surfaces, from food to your shower. And of course, they are both types of fungi.
But they are very different when it comes to size, color and texture.
Mildew is a plant disease but it can thrive on any organic matter, not just living tissue. It can appear on clothing, leather, paper, walls, ceilings, and floor and even on your shower wall. It usually grows in a flat pattern in a white, gray or yellowish color. It will turn brown or black over time.
Mold is usually fuzzy and appears in irregular shaped spots. It also can appear in many different colors – blue, green, yellow, brown, gray, black, or white. Mold grows on organic matter everywhere but is only visible once the colonies grow.
While most mold is not toxic, prolonged exposure can cause a variety of health issues.
You can have it tested to determine what you have. Obviously the best course of action is to ask for professional assistance but you can easily identify which one it is with a little bit of household bleach.
Apply a few drops of bleach to the affected area. Wait about 5 minutes and inspect the spot. If it becomes lighter, you are dealing with mildew. If it remains dark, it is most likely mold.
The best and most efficient way to prevent mold and mildew in your house is to keep all areas dry and moisture free. Keep your air ducts clean and in good condition.
Do not try to remediate this yourself. Call our professionals contact SERVPRO of Athens at 706-549-3366 and we can help!
Colbert 4th of July Parade!
SERVPRO of Athens loves giving back to the community!! July 4, 1970 marked the beginning of 50 consecutive years of the Independence Day Celebrations in Colbert, Georgia, then called the "July 4th Homecoming." This year those in attendance include Gov. Brian Kemp, State Agriculture Commissioner Gary Black, and numerous other community programs and businesses. Everyone who joined this year's 50th year of celebration and made this a real "Colbert Homecoming" to remember our heritage and "Honored our Roots" with Family, Farms, and Friends.
We had the pleasure of attending the 50th Anniversary of the Colbert Parade by riding along in our decorated vehicles throwing candy and soaking attendees with numerous water guns. SERVPRO of Athens marched behind the horses cleaning up the streets “Like it never even happened.”
Holiday Fire Safety Tips
As the holiday season approaches, SERVPRO of Athens wants to help you and your family have a happy and safe holiday. Fire damage is not something that is at the top of your mind during this time, but it’s important to remember some easy suggestions in order to ensure your family’s safety. The American Red Cross has provided the following tips to prevent any fire damage and to make sure you have a safe and joyous holiday!
- Cooking and Baking: No holiday celebration would be complete without a feast, but be sure to take precautions against kitchen fires when you’re cooking and baking. That includes keeping children and flammable items such as grocery bags and kitchen towels away from the stove and oven. Clean up greasy spills as you go to remove another fire hazard. If you’re deep frying a turkey, keep the fryer well away from structures and trees, make sure your turkey is fully thawed, and follow the manufacturer’s instructions for your fryer
- Christmas Trees: Old fashioned Christmas celebrations featured wax candles on live tree branches – inside homes! Today we know better, but risks still remain. If your family prefers real trees, be sure to water yours every day because dry needles and wood catch fire more easily. Go ahead and use many strings of light, but don’t plug more than 3 strings into each other (opt for a power strip instead). Discard light strings that are worn or broken. And be sure to always unplug the lights before leaving the house or going to sleep.
- Fireplaces: Nothing takes the chill off winter holidays like the light and heat of a fire on your hearth. Just be sure to keep “fuel” – from wrapping paper to rugs to clothing – at least three feet away from the flames. Use a fire screen to keep embers and logs from escaping. Lastly, make sure all embers are fully extinguished before you turn in for the night.
If you experience any fire damage, please give SERVPRO of Athens a call today at (706) 549-3366.
For more information, please visit https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/fire/holiday-fire-safety.html
Cleaning Services in the Athens, Georgia Area
Did you know that we offer general cleaning services? SERVPRO of Athens offers structural cleaning for a wide variety of issues including animal or nicotine odors, residues from cooking or smoke damage from a fire. SERVPRO of Athens cleans ceilings, walls, floors, light fixtures, cabinets and much more. We specialize in deep cleaning and offer cleaning solutions for any size need including post-construction cleaning and rental property cleaning. We also offer ozone and thermal fogging for odor remediation needs.
Air Duct cleaning is another SERVPRO service that is often needed in conjunction with structural cleaning. In the event of a smoke damage we can apply a sealant to the inside of your ductwork to further prevent odor after cleaning. Let a member of our SERVPRO staff meet with you to give you a free no obligation estimate and help you determine the best cleaning solution for you. When you need detailed cleaning at your home or business call your local cleaning professionals at SERVPRO of Athens.
Call SERVPRO of Athens today to schedule your estimate for a wide variety of cleaning services! 706-549-3366
FREE Cleaning Estimates!!
SERVPRO of Athens offers free cleaning estimates on a wide array of both commercial and residential cleaning services. You can have a SERVPRO of Athens Representative come to your home or business to give you a free, no obligation estimate on cleaning services by calling our office to schedule an appointment.
Our in person estimates allow us to customize your service by informing you of all of the service options available to best suit your cleaning needs. We will take the time to answer any questions you may have about your cleaning and scheduling options. If you would like to know more about the representatives that can give you a free estimate head over to the Our Employees page to meet our friendly Sales staff.
Call us today at 706-549-3366 to schedule your free estimate on any of our cleaning services including:
- Carpet cleaning
- Upholstery cleaning
- Drapery cleaning
- Tile and grout cleaning
- Air Duct cleaning
40 Years in Business
Our 40 Year Anniversary is coming soon! SERVPRO of Athens has proudly served Athens and the surrounding areas for almost 40 years as a locally owned and operated franchise. Owners Peter and Claudia Wood are active in the day to day operations and enjoy being able to offer a valuable service that you can rely on when your most valuable asset is affected by a water or fire damage.
Peter and Claudia are active in the local community as members of the Oconee Cultural Arts Foundation, the Athens Area Chamber of Commerce and their church. Peter often consults with customers to help guide them through the mold remediation or water damage process. Claudia oversees many aspects of operations including the office and sales departments.
SERVPRO of Athens hopes to enjoy many more years as your local trusted resource for home or business. We will strive to make every home or business damage "Like it never even happened" thanks to our dedicated staff of restoration pros who live and work right here in our community. Thank you for 40 great years Athens!
SERVPRO of Athens Employee Spotlight: David Chance
In 2002, David Chance launched into SERVPRO of Athens as a Production Crew Chief. He then moved into the position of Sales and Marketing Manager utilizing his “gift of the gab” and worked towards his current position as Production Manager. David wears many hats and is the glue to our foundation. While he is rarely in the office his time here is used to generate estimates, update adjusters and customers, and drive the office staff batty all while enjoying a handful of Cheez-Its.
While out in the field, you can find David under or inside a home inspecting for mold, water, and fire damage. He also enjoys property routes and meeting with property managers to create and maintain relationships in our community. David holds many IICRC certifications including the Applied Microbial Remediation Technician certification. He also holds a Bio-Recovery certification.
David is a valued employee at SERVPRO of Athens! Thank you for your dedication!
Water Restoration Process
Imagine waking up in the wee hours of the morning stepping out from your bed onto squishy wet carpet! The toilet had been running for hours. You stop the water source but what do you do next? Call SERVPRO of Athens of course! But what comes next? What do we do? This is an outline of what to expect during a water damage service:
Step 1: Emergency Contact
Call SERVPRO of Athens 706-549-3366 we answer the phone ready to help. SERVPRO of Athens does not have an automated call center! We have trained professionals to answer your call. Expect to tell them your name, phone number, and address.
Step 2: Inspection
Our technician will arrive onsite to scope the damage by identifying the water source, the type of water, and survey the extent of the water damage.
Step 3: Water Extraction
With the use of water removal equipment such as truck-mounted vacuums or pumps, we quickly remove hundreds or thousands of gallons of water from your property. During this process we also inspect the materials that may need to be removed for proper drying of the structure.
Step 4: Drying and Dehumidification
Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.
Step 5: Cleaning and Repair
SERVPRO of Athens specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. Some of our restoration tools include carpet cleaning, deodorization, and sanitizing treatments.
Step 6: Restoration
Restoration, the final step, is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.