Recent Water Damage Posts

Clogged toilet

7/1/2019 (Permalink)

As a homeowner you know clogged pipes, leaky faucets and overflowing toilets are all common enough problems that you shouldn't be too surprised if they happen to you. 

Consider following these basic steps to help with an overflow:

  1. Stop the water. Most toilets have a shut off valve at the base. Check to see if your fixture has one. If not, you can stop the water by manually manipulating the float. If it doesn’t you can turn off your home's water until the flooded toilet has been taken care of.
  2. Get some help. After the water has stopped, you need to call in a water restoration expert to help you assess the damage. Our professionals can help you figure out why the toilet started to overflow. As a team they can also plan a sewer damage plan to help you get your bathroom back to normal.
  3. Remove the water. The water damage team will likely remove the water as soon as they can. This helps reduce the secondary damage, such as mold growth and material contamination, that can happen as a result of a flooded toilet.
  4. Fix the toilet. The most common reason is a clog, work closely with a plumber to remove the blockage from the pipes. If that’s not the issue, you can call the sewage company to figure out what's going on with your system.

The sooner you can address sewer damage the better it is for your home. This type of dirty water can lead to mold growth in as little as 24 to 48 hours. 

Water Heater Upkeep

7/1/2019 (Permalink)

As a homeowner there is always something to do. Maintaining your water heater is a very important task. Flushing the system is a great way to ensure your water heater stays in the best health. 

Benefits of Flushing the System

By doing a regular water heater flush can help you extend the life of your appliance. A flush drains out sediment buildup. Sediment buildup can lead to interior damage to your heater that may result in the need for costly repairs or a replacement.

How to Flush - The task is fairly simple, but by hiring a residential cleaning service can make the process even easier.

  1. Turn off the water heater. Either turn off the gas or electricity, depending on what type of heater you have.
  2. Connect a garden hose to the drain valve. Run the other end to a designated drainage area that can handle warm water with sediment.
  3. Open the drain valve to drain the tank. After several minutes, you can turn on the hot water faucet in a kitchen to help speed up the draining process.
  4. Close the drain valve after all of the contents have been drained. You'll know the water is empty when the flow out of the hose slows and then stops.
  5. Resupply water by turning the water supply back on. Watch the open water faucet in the kitchen for a smooth stream of water to know when the tank is full.
  6. Turn the power back on. Once the tank is full again, you can return power to the unit.

A professional crew can help you make sure you get a thorough cleaning of your water heater. They may also be able to help you determine where you can drain the water and sediments. Visit http://www.SERVPROathens.com for more information on water damage.

 

Flood Damage from Within the Home

5/9/2019 (Permalink)

Many flooding issues caused within your home are actually caused by appliances. Anything from a failed dishwasher to a broken hose connected to a washing machine. A failure of either of these machines can drop five gallons of water, every hour, onto your floor. If this does happen while you are gone, it means an entire home can be under an inch of water before you come back.
How we help to remediate the issue:
1. Stop the flow of water. If you haven’t been able to for any reason we will do it immediately upon arriving on the property.
2. We start removing any standing water. Depending on the amount of water we bring various pieces of equipment. We bring extractors for multiple surfaces and inspect the floors, carpets and walls.
3. We draw out any remaining water trapped on carpets and floors as long as there is no permanent damage.
4. We lower the moisture readings in the air after the water has been removed. To do this we use dehumidifiers to draw moisture out of the air. It’s also used as a preventative of rot and possible mold growth in walls and on the floors.

If you need any assistance with a water damage do not delay!  Call SERVPRO of Athens  706-549-3366

Heavy Rainfall Predicted in Athens Georgia

2/14/2019 (Permalink)

The weather outside could be frightful this next week with all of the rainfall predicted.  With the rainfall comes the potential for your house to take in water. There are several ways you can prevent this from happening and therefore preventing any damage to your home.

  1. Install Sump Pumps with backup power.
  2. Waterproof your basement and any connected entrances. (Cleaning gutters, storm drains, and slope water away from your home)
  3. Have a backflow valve or plug installed in your sewer connections to prevent sewage water entering your washing machines, bathtubs, and more. These would cause an overflow onto your floor.
  4. Create a plan for emergency. A list of thing such as disconnecting appliances, turning off gas lines, and even turning off your water.

If you do find yourself with possible water damage from the storms don’t hesitate to call SERVPRO of Athens – 706-549-3366. We are here for you 24/7.  

Sewage Backup in Athens GA

2/6/2019 (Permalink)

Sewage backups are caused by your home’s drain pipes or main sewer lines clogging. Backups can cause problems as small as slow drains to major overflowing toilets. They are caused by clogs, tree roots, damaged sewer lines, and even heavy rain falls.

What are some signs of a sewage backup?

  • Multiple drains are clogged.
  • Water backs up into other drains.
  • Toilets aren’t flushing like they normally do.

There are many ways to prevent sewage backups from occurring in your home:

  • Make sure you do not pour grease down the drain after cooking. The grease can harden within your pipes and gradually stop debris from being able to drain properly.
  • Ensure only the correct paper products are being disposed of in your toilet. Things such as paper towels, diapers, or even feminine products can cause a clog.
  • Installing a backwater prevention valve could also help in allowing sewage to leave but prevent it from backing up into your home.
  • Maintain tree roots in your yard to ensure they are not damaging your sewage line.

By handling the contaminated water yourself you risk exposure to diseases. Call SERVPRO of Athens for water damage repair and mold services.

Water in Basements and Crawlspaces on the Rise in Athens, Georgia

8/13/2018 (Permalink)

Water intrusion into your home can become a headache and fast!  Athens, Georgia has experienced an increase in damages to basements and crawlspaces due to recent flooding.  If water begins to pool into your basement or crawlspace there can be major structural damage and health issues that may arise for you and your family. 

Once you identify you have a water intrusion issue it is imperative to find the source of the damage.  Some of the most common sources of basement or crawlspace water damages are:

  • Sewage backup
  • Broken or leaking water heater
  • Improper grading
  • Ground water flooding
  • Cracks in foundation
  • Faulty or absent gutters

It is significant to restore these issues as soon as possible to stop the source of water damage to your home. 

SERVPRO of Athens is a phone call away to help you dry your home properly to put structural damage to a halt!  706-549-3366

Sewage Cleanup and Contaminated Water

7/2/2018 (Permalink)

Water Damage Sewage Cleanup and Contaminated Water Sewage Damage

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Sewage cleanup must not be taken lightly. Serious long term health issues to adults, children and even pets may occur due to bacteria, viruses and even parasites. Don't delay. Take immediate action. Call SERVPRO of Athens today for a free estimate!

Athens, Clarke County Area 24 Hour Emergency Water Damage Service

7/2/2018 (Permalink)

SERVPRO of Athens is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help, Call Today! - (706) 549-3366

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Athens has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Athens

SERVPRO of Athens specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Athens Water Damage

5/9/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Athens provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Athens arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (706) 549-3366

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Athens

SERVPRO of Athens specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why Call a Professional?

2/22/2018 (Permalink)

No one wants to call a professional for water damage restoration, but when it is needed, do not delay!  Moisture in the home is the enemy of any homeowner.  Moisture can lead to bacteria and fungi growth in any home.  It is important to call SERVPRO of Athens right away.  We have the technology necessary to clean and properly dry and water damage.  This includes air movers, dehumidifiers, moisture meters, drying mats, and a number of safe elements at our disposal. 

SERVPRO of Athens is an IICRC certified franchise.  Our technicians go through extensive on-the-job training and classroom training.  This specific training communicates to our restoration technicians how to properly restore your home back to preloss condition.  Our technicians are well versed in water damage, fire damage, and mold remediation. 

If you need any assistance with a water damage do not delay!  Call SERVPRO of Athens  706-549-3366

Winter Isn't Over Yet

2/15/2018 (Permalink)

Water Damage Winter Isn't Over Yet Ready to help!

The groundhog has indeed seen its shadow, but more importantly, it’s only February. Spring may be just around the corner, but the possibility for freezing temperatures still exists. It’s important that you know how to keep your pipes from being damaged by the extreme cold.

            Remember to add insulation to pipes in your cabinets, attic, basement, and crawlspace. You should also drain water from swimming pools and water sprinkler supply lines. Additionally, make sure to close inside valves supplying outdoor hose bibs and keep the outside valves open.

Although pre-planning can go a long way toward keeping your home protected from the cold weather, oftentimes water damage is not preventable. If you do experience any water damage due to frozen pipes remember that SERVPRO is always here to help. Our technicians are on call 24 hours a day to assist with your water mitigation needs.

What is Water Damage Restoration?

8/9/2017 (Permalink)

Water damage restoration is the act of responding immediately and using advanced equipment and techniques to remove the water quickly. SERVPRO of Athens professionals use innovative equipment to monitor and document the drying process to verify your property is dried properly and thoroughly. SERVPRO of Athens professionals have the tools and resources for faster and reliable service.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Athens has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business. At SERVPRO of Athens, no job is too big and no question is too small.  So when fire or water damage strikes your home or business, call on SERVPRO of Athens at (706)-549-3366. 

Athens Residents: We Specialize in Flooded Basement Cleanup and Restoration!

7/11/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Athens basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today -706-549-3366

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Athens and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 706-549-3366

How to deal with frozen pipes

12/14/2016 (Permalink)

Now that the colder temperatures are approaching us all in the Athens, Ga area, it is worth remembering some of the effects that winter weather has on our home.

The cold weather affects us all in one way or another, and our home as well. SERVPRO of Athens would like to offer the tips below to help you prevent frozen water pipes.

How to Deal with Frozen Pipes

  • Disconnect and drain garden hoses.
  • Cover outside faucets with insulating foam covers.
  • Turn off water to outside faucets, if available, and open valves on faucets to allow them to drain.
  • Turn off sprinkler system and blow compressed air through the lines to drain them.
  • Close or cover foundation vents under house and windows to basements.
  • Close garage doors.
  • Insulate exposed pipes (both hot and cold) under house with foam pipe insulation.
  • Open cabinet doors under sinks.
  • Drip hot and cold faucets in kitchen and bath. Drip single control faucets with lever set in middle.
  • Set icemaker to make ice if the water line to it runs under the house.
  • Don’t forget to check on pipes to your washing machine in the laundry room
  • Locate water main cut-off valve, and have a cut-off key handy.
  • Use a hair dryer, heat lamp, electric heat tape, or a portable space heater to thaw frozen pipes that have not burst.
  • Keep the faucet open when thawing frozen pipes to allow water to begin flowing through it.
  • After the weather has warmed above freezing and any frozen pipes have thawed, turn off dripping faucets and monitor your water meter to check for unseen leaks.

SERVPRO of Athens

SERVPRO of Monroe, Madison & Monticello

Please give us a call if you have any questions or if we can be of further assistance.

Services in Downtown Athens

12/11/2015 (Permalink)

During recent flooding in August due to heavy rain, SERVPRO of Athens cleaned five properties in the downtown area. SERVPRO of Athens is proud that business owners in the downtown area rely on us for their water damage restoration needs.