Recent Posts

Certified: SERVPRO Cleaned – a defensive cleaning program

8/12/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Athens today at 706-549-3366 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

The Science behind the drying process

8/3/2020 (Permalink)

Having the knowledge of psychrometrics in essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Athens Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of Athens Professional will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help "speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Athens Professionals have the tools and equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of Athens Professionals also use state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying of your home or business.

The bottom-line? SERVPRO of Athens Professionals have the training and equipment to help make water damage "Like it never even happened."

Call SERVPRO of Athens at: (706) 549-3366

Be Alert for Weather Advisories in Athens, GA

8/3/2020 (Permalink)

One of the best steps you can take to prepare yourself for storms, is to purchase a good quality weather radio. A weather radio is designed to alert you to dangerous weather situations, such as an approaching tornado. It allows you to be warned ahead of approaching storms providing you time to seek shelter. A weather radio is one of the most reliable sources for weather alerts. Weather radios have improved in design and have made many other advancements over the years. They are now readily available and very affordable. Most basic weather radios average cost is around $30 and will warn you of all types of weather advisories and public announcements. Some models can be programmed to only alert you of specific weather alerts you designate.

When shopping for a weather radio, look for the following key features:

  • Reviewable alerts (The ability to scroll through alerts and turn off the siren for alerts you do not wish to hear can be very helpful).
  • Specific Area Message Encoding (SAME) is the protocol used to encode the Emergency Alert System (EAS) and NOAA Weather Radio (NWR).
  • Make sure the model you choose is easy to program.  Like any electronic emergency ready tool, it is critical that the device is reliable and simple to use. 

If you need help programming your weather radio, you can contact your local National Weather Service Office or for additional information, including county codes for Georgia, visit NOAA Weather Radio website at www.nws.noaa.gov/nwr.

Storm Damage Cleanup and Restoration

8/3/2020 (Permalink)

Storms occur with little warning and can be especially devastating, so you will need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO Franchise Professionals can handle any size disaster. During catastrophic storms and major events, our can respond quickly with additional resources.

  • Flooding caused by heavy rains
  • Hurricanes and tidal surges
  • Tornadoes and wind damage
  • Ice and Snow storms               

Storms and inclement weather can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes. There never a convenient time for flooding or water damage to strike, and storms don't just strike during regular business hours; that is why SERVPRO Franchise Professionals offer 24 hour emergency service 365 days per year.

Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give our Professionals a call and they all be there fast with the help you need.

  • 24 x 7 Service
  • Faster to Any Size Disaster
  • Trusted Leader in the Storm and Water Restoration Industry with over 1,700 Franchises
  • Highly trained specialists

Commercial Water Removal Services for Retail Stores in Athens,GA

7/1/2020 (Permalink)

Is your Athenss Business Prepared If A Water Emergency Strikes?

Water can cause a lot of damage within a short period. It is an invisible threat that creeps rapidly through spaces and crevices, invading several other areas. Adequate training is essential to avoid further damage.

If you need quick and efficient water damage restoration services in Athens, GA SERVPRO is here to help. We have a dedicated team of IICRC-trained technicians on standby to respond to your emergency. Our products are up to par with industry standards, thereby ensuring a seamless restoration process.

Water damage restoration fans and air movers are essential for water removal in a flooded store. These high volume fans and air movers create a powerful airflow that moves air quickly around the affected space, promoting evaporation of moisture from under carpets and behind walls, sub-flooring, upholstery, and more.

Water damage becomes a major issue when there is significant flooding in the retail store. This can be caused by a faulty sprinkler system, burst pipe, a sewage backup, or storm flooding. Some 30 percent of all property claims come from water damage restoration, including loss of equipment, inventory, store fixtures, and even furnishings. Immediate drying and dehumidification are important to reduce repair costs, which can necessitate a complete shutdown.

SERVPRO water damage restoration experts provide the quickest recovery while minimizing repair costs, often with little disruption of unaffected areas. Our services also include odor removal and mold remediation. Apart from restoring the building itself, we can also take care of water-damaged carpet and upholstery.

The first part of the restoration process involves inspection by qualified technicians establishing goals, priorities, tasks, and schedules. This is followed by flood damage cleanup, which includes initial cleaning, sanitation, debris removal, and relocation of building contents. We also carry out water extraction from walls, floors, and ceilings using truck-mounted vacuum systems. We have state-of-the-art equipment for carrying out odor removal in hard-to-reach surfaces. Finally, we monitor and maintain proper moisture, humidity, and temperature levels after drying.

Commercial Air Duct Cleaning

7/1/2020 (Permalink)

Cleaning air ducts in a commercial building may seem like an unimportant item to add to a long list of “building needs”; however, it is not something to ignore, even if your ducts do not seem to be experiencing any issues. If you own a commercial property in the Athens area, consider using SERVPRO of Athens when it comes time to clean the air ducts in your building. There are many benefits to having air ducts routinely cleaned, here are just a few:

  • Decrease in dust reentering the system, which will cut down in cleaning and remove potential allergens from the environment.
  • Reduce the risk of mold in your ducts, which will help lower the amount of mold spores spreading throughout your property.
  • Remove any materials from previous pest infestations, and decrease the likelihood of any future infestations.
  • Longer HVAC lifespan and greater HVAC efficiency.
  • Better air quality for building occupants.

For more information regarding a duct cleaning service for your commercial property call SERVPRO of Athens at (706)549-3366.

What Are the Most Common Types of Storm Damage?

6/30/2020 (Permalink)

The Most Common Type of Storm Damage

Annually, flooding is the most common and extensive form of storm damage that occurs in the United States. Even during high wind events like tropical storms or hurricanes, the majority of the damage comes from the flooding rains from the storms and not the destructive winds.

Every year, insurance companies pay out more than a billion dollars to repair flood damage in the U.S.–and that number is only rising as property values increase and the number of homes in high risk coastal areas rise.

The amount spent on flood damage could continue to rise significantly in the future–especially if sea levels rise as predicted. If sea level rise occurs, thousands of homes in the United States will be at risk and potentially hundreds of billions of dollars will have to be spent to mitigate that damage.

Damage from flooding rains can penetrate every part of your home of business structure, requiring the gutting and replacement of much of the structural components inside, including walls, floors, ceilings, and more.

SERVPRO Offers Ways to Effectively Remediate Mold Damage in Your Athens Home

6/30/2020 (Permalink)

How well is your family prepared to deal with mold damage? We all know that disasters do not plan, but we can make emergency plans today to protect us from possible health effects and reduce unnecessary damage when such incidents come knocking. The recent devastating wildfires and hurricanes reminded our country of the benefits of preparing to face disasters, and it is easy to understand why this September is a National Preparedness Month. We hope all residents of Athens can find useful information in this article to up their preparedness skills.

After addressing the safety concerns of the building, our SERVPRO technicians perform a site-assessment to come up with an effective and safe work plan during mold damage remediation in Athens. During this step, we determine the degree of the mold and moisture problem. We watch out of discolored surfaces, fuzzy growth on furnishing and items, and musty odor. Mold tends to grow in hidden areas, so, we check behind the wallpaper, insulation, wallboard, as well as carpet backing and padding.

Exposure to the mold spores can cause health effects, and it is essential to use the appropriate personal protective equipment. To protect our feet, we use work boots that are waterproof. Safety glasses with a full-face shield, waterproof gloves, disposable earplugs, and disposable coveralls are some of the PPE that we use. Where necessary, we decontaminated some of the contaminated PPE at the end of the remediation process.

We can also assess the contaminated items and determine what is salvageable and what is not. We discard porous contents such as papers, rugs, carpeting and padding, upholstery and textiles that have significant mold contamination. Removal and disposal of contaminated porous building components such as insulation, ceilings, plaster walls, floor sills, and non-structural wood studs may be necessary.

After cleaning surfaces and restorable items, we apply disinfectants to lower chances of mold problem reoccurring. We have also to dry the structure to address the existing mold growth conditions. We can set up space heaters and perform dehumidification to speed up the drying process.

Why Your Shower May Be Leaking?

6/30/2020 (Permalink)

By now most homeowners or renters have experienced the laborious task of cleaning home showers. Floor stains don’t seem to go away even with every pass of the cleaning brush. Clorox or other household cleaners are dumped to get rid of the grime and soap scum around the tub or shower. Most of the time we find the glass and acrylic base the easiest to clean; the grout, however, always seems to give us the biggest issues. It seems the more we scrub, the more grout lost and the grime remains the same. This can make this task much more aggravating than it should be.

Why You Should Not Scrub So Hard

While the loss of grout may seem unimportant as long as the shower is clean, grout is actually what keeps water in the tub. Grout does a great job at protecting your walls and flooring, preventing water to escape behind tile. It is a difficult material to clean without the use of heavy chemicals. Over time, these chemicals eat away at the grout’s ability to stick. Without heavy chemicals, cleaning grout calls for extra elbow grease, usually resulting in a rough scrub and strips the grout away as well. Even with a decent amount gone, it is likely homeowners notice the missing grout well into the later stages of water damage.

Improperly installed grout will also have the same effects as grout that has fallen off. Aside from water moving into exposed areas, some grout brands can be made of material that is semi porous or not made for bathrooms. This also allows water to pass through and encourages mold growth, causing even more costly damage for a homeowner. Grout should always be installed by a professional with plenty of experience.

What If The Leak Is Not Grout-Related?

There may be plenty of signs and reasons as to why your shower is leaking or bathroom is flooding. If you cannot physically determine where the leak is coming from it may be best to forgo using that particular bathroom. Call out a local plumber to assess and address your shower’s problems. Once these issues have been resolved, call out a restoration company like SERVPRO. It is important to inspect your bathroom for presence of mold or water damage and determine the costs as well as next steps.

What Are the Brown Stains On Your Ceiling?

6/30/2020 (Permalink)

You may have noticed a brown spot on your ceiling or maybe on your walls. The spot may not be large enough for major concern yet but sizable to raise your curiosity.  Questions like what the spot is and where is it coming from, are the first thoughts that may have run through your head. Before you ponder on the spot for too long, you should consider calling out a restoration company to your home. The presence of a brown spot or water stain can have serious implications on your ceiling.

Water pooling is one big reason behind ceiling stains. This is evident by the brown or yellow discoloration of your ceilings paint. These colors are caused by the surfactants in the paint. Surfactant is usually brown in color and oily. When mixed with water, the surfactant becomes reactivated. If the water is pooling and concentrated in one area, that means the surfactant will as well. This effect can be seen in bathrooms too, where water and moisture is aplenty, and there may be brown streaks running down the walls.

Water in your ceiling can mean a leak in your roof or a burst pipe. Even if water is not pouring down from your ceilings or walls, does not mean there should not be a sense of urgency behind getting down to the root problem or source. If water is allowed to sit too long, serious and costly water damage can be inflicted on your home’s structure. Prolonged moisture and water can onset mold damage. It takes only 48 hours for mold to begin to affect your home meaning you need to act fast. As you may be aware of, mold is not exactly a welcomed guest for your home and will need professional mold remediation. Both mold and water can lead to rotting of structural building material. This can be a major, costly problem, especially if your ceiling holds a lot of support for your home.

If you notice stains on your ceiling, don’t ignore them. Allowing them to grow or worsen in condition can cause more damage than you think. Call SERVPRO of West Palm Beach today to schedule an assessment of your ceiling.