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Three Common Places for Toilet Leaks

2/1/2021 (Permalink)

Three Common Places for Toilet Leaks

Toilets are highly reliable household appliances that could last up to 40 years. It is no wonder that toilet parts can become worn and develop leaks. In most instances, a leaking toilet can be fixed by simply replacing a few parts. Where you find the leak will help you determine what parts need replacing. Here are three common places homeowners in Athens, GA find toilet leaks:


Leaking From the Base
If the toilet is leaking from the base, it could signal:

  • A broken wax seal
  • Loose closet bolts
  • Cracks on the toilet bowl


The wax seal keeps water from seeping out of the pipes when you flush. This can be replaced with a few tools. Likewise, loosened closest bolts can be tightened easily with a wrench. If it is small enough, a crack on the toilet bowl can be fixed with a porcelain sealant.


Leaking From the Shut-off Valve
A leaking shut-off valve can cause water to puddle around the base of the toilet if the packing nut has become loosened. To fix this, simply find the packing nut under the handle and tighten it with a wrench. If this does not stop the leaking, the shut-off valve must be replaced.


Running Inside of the Tank
A toilet that continues to run after it has finished filling the toilet bowl indicates a misadjusted float, a tangled chain, or a broken flapper. If you are experiencing this with your toilet, first check that the float is not adjusted too high. If you find that the float is set up properly, check that the chain is untangled and allowing the flapper to close. If water continues to run after readjusting the float and the chain, you should replace the flapper entirely.
Water damage caused by a bathroom or toilet leak is an attraction for mold and can ruin your flooring. If you have water damages in your home due to a bathroom leak, contact a water damage cleaning and restoration service to repair it.

What should I do until help arrives?

2/1/2021 (Permalink)

You never expect it when a water damage wreaks havoc on your home.  The water damage clean up can be a headache so you always want to be prepared.  Here are 5 tips to help you recover quickly when a water damages your property.  1. Find the source of the water damage.  It's easy to find a faucet left running or sewer backup.  However, if water is coming from a hidden pipe in the walls you need to shut off water to the house as quickly as possible.  2. After the panic has settled down, assess the level of damage to your home.  There are some steps you can take to remove the water from your house, but if carpeting, drywall, rugs or other structural damage has occurred, call a professional water restoration company like SERVPRO of Athens immediately.  3. Move Quickly!  You need to start mitigating the damage before more damage piles up.  Bacteria and hazardous mold spores can begin to grow within hours of the catastrophe.  4.  Use a shop-vac to remove as much water as possible until the professionals show up.  The longer the water sits on the floor, the more damage it will create.  Move quickly to remove as much water as possible.  5. Take photos for your insurance claim.  Your insurance company will probably send out someone to investigate the damage, but if you have pictures that show everything as it happened, it could smooth out the claims process.  Of course, the best kind of water damage is the one that never happens, but if you do ever find yourself in need, the professionals at SERVPRO of Athens are here to help you 24/7.

Are Your Employees Ready To Handle a Fire?

2/1/2021 (Permalink)

What Should Your Employees Do When A Fire Strikes?

Do they know how to quickly evacuate the premises? While many people believe that adults should know how to protect themselves, the reality is that during emergency situations it's not always that simple. It's best for business owners in Athens, GA, to develop a contingency plan, understanding the best methods for swift departure and immediate cleanup.

1. Establish Escape Routes

Working with a team, create an effective evacuation plan. You should all walk the grounds, thinking about potential areas where issues might arise. Then, brainstorm how best to get others out. Walk several routes, noting any obstacles or complications. Remember, you should have multiple paths, and each should be handicap accessible. Once your walk is over, write up the map and make sure everyone has it. Then, practice. Fire drills don't stop in elementary school.

2. Have Structured Leadership

No matter what calamity strikes, you should have a contingency plan for who takes control. Have someone level-headed to manage the chaos. Allow this person to have control over when to send out alerts as well as running the dismissal. Another staff member should gather evacuation materials from the office. Essentially, this is your emergency response manager.

3. Delegate Tasks

As people follow the evacuation plan, you'll have some who have responsibilities for the office. Who has personnel contact information? This person coordinates with others to ensure safety. Who is medically trained? This person can attend to workers who necessitate more assistance? Who has the role of working with a fire restoration company? This person discusses repairs and sanitation. Your business leader should access backed up files and begin locating a secondary place for temporary work.
With the right contingency plan, you can give staff the support they need. In addition, you can keep the company up and running from a different place.

Preventing and Thawing Frozen Pipes

2/1/2021 (Permalink)

As the temperature drops, many businesses will experience water damage from ruptured pipes. Keeping the pipes at your Athens, GA , commercial property from freezing is key to protecting your business this winter.

How To Prevent Frozen Pipes

Some pipes are more vulnerable to freezing than others. Any uninsulated pipe in an unheated area is at high risk. Pay close attention to pipes in the following areas:

  • Exterior walls
  • Basements
  • Cabinets

Insulating exposed pipes is a good way to prevent them from freezing. In other cases, you can insulate the room where the pipes are located to help minimize temperature variance.
Sometimes the temperature drops quickly, and business owners find themselves scrambling to prevent water damage from broken pipes. If you haven’t had time to properly insulate exposed pipes, newspaper or towels can act as temporary insulation. Leave cabinet doors open to allow heat to reach those pipes. Don’t lower the thermostat at night, and consider letting warm water run through the pipes overnight.

How To Thaw Frozen Pipes
If you notice that water pressure is low, you may have a frozen pipe. The first thing you will need to do is locate the frozen pipe. Turning on all the faucets in the business and seeing which ones have weak or no water flow can help you narrow down the potentially frozen pipes. Leave the affected faucet(s) on while you work. Check the most vulnerable, i.e., coldest, areas first. Remember that there may be multiple frozen pipes. When you have located the affected pipe, you can thaw it out using a hair dryer. Other heat sources, such as heating pads, will also work. Be sure not to use a heat source with an open flame.
Having a plan to thaw out frozen pipes and prevent freezing in the first place is important for all business owners. Unfortunately, there are times when pipes do burst and cause water damage. In those cases, a certified restoration service can help with the water cleanup.

Dealing With a Sprinkler Flood in Your Business

1/4/2021 (Permalink)

A typical business owner in Athens, GA, doesn’t spend time pondering the effects of catastrophic flooding due to fire sprinklers being activated. However, it’s a problem that can quickly get out of control and cost tens or even hundreds of thousands of dollars in damage. The obvious solution to the problem is prevention, but you first need to know what causes the issues.

Reasons For Accidental Activation

Contrary to popular belief, modern sprinkler systems aren’t activated by fire alarms or smoke from burnt food in an employee breakroom. They instead have to be subjected to extreme heat that will either burst the red liquid bulb or melt the metal sensor. However, there are cases where they will activate accidentally, and the following are common reasons for this to happen:

Sprinkler heads being used as hangers

Improper installation

Vandalization

Factory accidents

Immediate Steps To Mitigate Losses

In an emergency flooding situation, the first critical step is to turn off the water. In an office or factory setting, it’s important to have multiple designated employees who know how to do this. Once the water is shut off, cleanup can begin. Hundreds of gallons of water can be released in a short period of time, so water damage to floors, walls and machinery happens quickly. The most thorough plan is to contact a water restoration company, which will be able to correctly dry each surface and reduce mold risk.

Long Term Approach

Once the initial cleanup is underway, the next step is to contact the insurance company and prevent the problem from ever occurring again. Employees must be trained to never touch or hang anything near a sprinkler head, and ideal placement for them is in a location difficult for a person or machine to accidentally contact.

Flooding in your business can seem overwhelming. However, there are steps you can take to prevent and minimize damage. A good water restoration company will have your facility looking “Like it never even happened.”

SERVPRO Steps Up Home Disinfection

12/3/2020 (Permalink)

As we face any type of crisis, we need to take every precaution to protect ourselves, our families, our businesses, and our community. Locally owned and operated, SERVPRO is here to help you address the cleaning needs in your Athens home or business. 

As individuals in Athens, each of us has a role in helping to prevent the spread of this illness by washing our hands, keeping an appropriate social distance, and keeping the surfaces in our indoor environments clean and germ-free. If you are overwhelmed, SERVPRO has services available to not only clean but also to apply disinfectants to minimize the chances of the spread of germs in Athens.

Our team at SERVPRO understands the urgency of the situation and is working diligently to help our fellow Athens residents. 

  • When we arrive at your property, we make a plan and discuss it with you.
  • We apply EPA-registered solutions designed to help eliminate pathogens on a variety of hard and soft surfaces.
  • We may use specialized equipment to maximize the coverage of antimicrobial products such as foggers and air scrubbers for larger spaces. 
  • We pay close attention to any potential risks and wear the required personal protective equipment (PPE) for the job. 
  • We have extensive experience in assisting individuals and organizations when it feels like things have turned upside down.

Contact SERVPRO of Athens by calling (706) 549-3366. In this time of uncertainty, we are clear on the scope of services we provide, and they translate into additional protection for all of us.

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Our Mission

12/3/2020 (Permalink)

SERVPRO Industries Vision statement is:

“To be the premier cleaning and restoration company in the world.”  

That statement could not be more true to those of us at SERVPRO of Athens. Our goal and core values are to be the best of the best for our customers. This means requiring our technicians to become certified within the IICRC (Institute of Inspection, Cleaning and Restoration Certifications) standards. Whether our team is helping a customer who has had storm or fire damage or if we are cleaning carpet and upholstery, we strive to be the leader in the industry. 

This is why SERVPRO of Athens should be your first and last choice for your cleaning and restoration needs. We are always “here to help.”

Call SERVPRO of Athens today at 706-549-3366 for your Certified: SERVPRO Cleaned consultation.

Why you should have your HVAC system cleaned

12/3/2020 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality.  Did you know that your HVAC system is the lungs of your home?  It takes air in and breathes air out, circulating air and contaminates 5 to 7 times a day, on average. 

Some of these contaminants are:

  • Dust and dander
  • Pollen
  • Odors
  • Dirt and Debris
  • Other contaminants

These contaminants can be harmful to all occupants, but some may be more sensitive than others.  Allergy and asthma sufferers as well as elderly and young children could be more susceptible to the types of poor indoor quality that air duct cleaning can help address. 

Another reason to have your heating and cooling system cleaned is for energy savings.  According to the U.S. Department of Energy, 25 to 40 percent of the energy used for heating or cooling a home is wasted.  Contaminants cause the systems to work harder and shorten the life of your system.  When the HVAC system is clean, it doesn’t have to work as hard to maintain the temperature you desire. 

To schedule your HVAC cleaning call SERVPRO of Athens at (706) 549-3366

Highly Trained Technicians

12/3/2020 (Permalink)

Here at SERVPRO of Athens our technicians are IICRC certified.  They receive training in water mitigation, mold remediation, fire restoration, and general cleaning.  This allows us the perform at the standards that you deserve. 

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries.

Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Initial Franchise Training

SERVPRO Corporate Training Facility provides new Franchise owners training in Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning, and Mold Mitigation.  This is the foundation of the training program designed by SERVPRO.  The process is a 15-day hands-on course that provides the owners with valuable information

Employee Certification Training

The Employee Certification Training is a series of course materials and examination process that SERVPRO Franchise employees complete to receive certification in the following:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

e-Learnings 

SERVPRO has a plethora of web-based training.  Technicians and office staff have access to learn and tests their knowledge on industry standards and professional quality.  These courses often are video presentations as well as support materials that challenge our technicians to be the best they can be for our customers.

Why SERVPRO?

12/3/2020 (Permalink)

When it comes to companies offering clean up and restoration services in the Athens area, consumers have a variety of options to choose from, so why SERVPRO?  As a locally owned and operated organization, with the backing of over 1,700 franchises nationwide, SERVPRO of Athens has the ability to respond to your property damage emergency quickly, no matter the size of the loss:

  • We are available 24 hours a day, 365 days a year
  • Our technicians are highly trained restoration specialists, with multiple certifications from the IICRC.
  • We work with a variety of insurance companies
  • We offer a wide array of clean up and restoration services for both commercial and residential properties, including water, fire, mold, storm, and biohazard related damages.
  • Our technicians utilize industry leading technology and equipment to provide the most efficient solution for your damages.

When disaster strikes, SERVPRO of Athens is Here to Help.  To learn more about the services we offer, please give us a call at 706-549-3366, or visit our home page for more information.