Recent Posts

Are You Prepared for Spring Flooding?

4/7/2021 (Permalink)

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. During the rainy season, we are at high risk for flash flooding, which can occur rapidly within a few minutes or hours of excessive rainfall.

As one of the most common hazards in the United States, it's important we prepare for the potential disaster that flooding can cause. Even if you are located in a low-risk flood zone remember that anywhere it rains, it can flood. Just because you haven't experienced a flood in the past, doesn't mean you won't in the future.

In order to help prepare you for the possibility of a flood, I offer the following tips:

  • Build an emergency kit and make a family communications plan
  • Elevate the furnace, water heater, and electric panel in your home if you live in an area that has a high flood risk
  • Install check-valves to prevent floodwater from backing up into the drains of your facility
  • Seal basement walls and floors with waterproofing compounds to prevent seepage through cracks
  • Always keep your gutters and downspouts clean to allow water to flow freely
  • Prepare a flood evacuation plan
  • Know how to safely shut off utilities
  • Keep insurance and vital records in a water-proof box
  • Have a portable radio to listen for important current information

The longer you wait to call, the greater the chance of mold growth and unrecoverable property.  

Have Water or Flood Damage?
Call Us Today – (706) 549-3366

Selling A Home & Mold Remediation

4/7/2021 (Permalink)

We receive numerous calls this time of year from people who are trying to sell their house but need to have mold remediation done before the interested buyer will sign the contract.

Here are some things you need to know when it comes to mold remediation on the house you are trying to sell:

  • Address the Source - If the mold is coming from a leaking hot water heater, no matter how many times we come out to remediate the mold, if the leaking hot water heater does not get fixed, the mold will keep returning.
  • Depending on the severity of the mold that is present, it may be necessary to have an Industrial Hygienist come in to test for the types of mold present as well as how high of a count of mold spores are present. Our general rule of thumb is if you have a span of more than 10 square feet of mold, you probably need to have mold testing done.  Having this information will allow us  to take the necessary steps to get your home back to preloss condition.  The final step is to have the Industrial Hygienist come back out and test again to ensure that we have brought the mold spore count back down to an acceptable level. 
  • We do not test for mold. As a professional mold remediation company, it would present a conflict of interest if we were also the Industrial Hygienist that came in behind ourselves to test the site and claim it as being cleared.  We want to avoid any appearance of false test results to clear our own work.

Taking the points listed above into consideration, please be sure to allow for enough time for each step as well as the Mold Remediation Process.

Learn more about mold and what you can do until help arrives by reviewing these mold damages tips.

Top 3 Gas Range Cleaners

4/6/2021 (Permalink)

Top Three Gas Stove Cleaning Solutions

When you cook at home, food debris and grease accumulate on a stovetop. Glass-top electric ranges call for specialized cleaning solutions, but several standard household cleaners can be effective for a gas range. 

1. Vinegar
Distilled white vinegar is a common household cleaner. Diluted acetic acid can loosen food stuck onto the surface of a gas range, dissolve cooking grease and banish the smoke smell. For more scrubbing power, sprinkle the stove surface with baking soda.
Most cleaning experts recommend making a one-to-one mixture of 5% distilled vinegar or 6% cleaning vinegar and water to clean a stovetop. Remove the grates before spraying the surface and allow the vinegar to sit for a minute before wiping.

2. Dish Soap
Dish soap contains degreasing agents. If you do not have vinegar on hand or prefer to use soap, you can use this mixture to clean the entire stove or focus on areas with built-up grease.
If you plan to clean the entire range with dish soap, you may want to spray on a diluted mixture. You can also use full-strength soap on grease buildup by applying this cleaner directly to a scrub brush.

3. Degreaser
If it has been a while since your last range cleaning, you may get the best results from the degreaser. These powerful cleaning formulas are formulated to dissolve heavy buildup.

Follow the instructions for any brand of degreaser you buy. These treatments should generally be sprayed on and given several minutes to penetrate before being wiped off.
It is important to regularly wipe down the gas range at a residence in Athens, GA. A dirty stove and combustibles that are kept too close to cooking areas can cause or intensify a kitchen fire. Regular cleaning and good fire safety practices can greatly reduce the risk of a house fire.

Have Questions? Call Us Today – (706) 549-3366

Evacuation Plan

4/6/2021 (Permalink)

Most people know that they should have a home fire escape plan. Few are willing to make the effort to create one. After all, home fires aren’t that common. Fire planning is likely to end up near the bottom of their to-do lists.

There are Three Steps To the Process:

  1. Prepare a plan. Involve everyone in the family. Engaging everyone makes the following steps simpler.

  2. Walkthrough the plan. None of this will become real to your family until they experience it. This will also expose flaws or anything you missed.

  3. Run fire drills. At first, schedule them. If that goes well, try some unscheduled ones. Use the test buttons on your fire detectors.

Following are a few considerations when preparing the plan.

A Picture Is Worth a Thousand Words

You see fire escape plans near exit doors and in hotel rooms. It is a simple picture of the floor plan showing where you are and how to exit the building. This concept works as well in homes as it does in commercial establishments.

A Single Exit Is Not Enough

What happens if a home fire blocks your preferred exit? Make sure your plan allows for alternate exits. There should be exits at opposite ends of the home if possible.

A Meeting Place Is the Key to a Successful Evacuation

When it comes to evacuating a burning home, the most important thing is to get out safely. The second most important thing is to know that everyone else is safe. The only reliable way to do this is to establish a common meeting place. Everyone who gets out must go directly to that place and meet up with the others.


P.A.S.S

4/6/2021 (Permalink)

Portable fire extinguishers can be life and property-saving tools when used correctly. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side to side.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the appropriate class of extinguishers, please visit the NFPA website at nfpa.org.

*Courtesy of Restoration Newsline Vol 30, Iss 2

Join the Fun!

4/6/2021 (Permalink)

Are you following us on social media? If not, allow me to formally invite you to join the fun! This year we're interacting more with the community and our loyal customers by doing promos, giveaways, tips and tricks, and many more. 

We celebrated Easter's Day Weekend by picking out NOT 1 but 2 winners for the giveaway we had.

Prior to that, we celebrated St. Patrick's Day by creating our own "Green goodie Basket". 

So follow us and get in on the fun and be the next winner!!!!!

Keeping An Eye Out for Mold

4/6/2021 (Permalink)

What Is Mold?

Mold is a type of fungus that consists of small organisms found almost everywhere. They can be black, white, orange, green, or purple. Outdoors, molds play an important role in nature, breaking down dead leaves, plants, and trees. Molds thrive on moisture and reproduce by means of tiny, lightweight spores that travel through the air. You’re exposed to mold every day. In small amounts, mold spores are usually harmless, but when they land on a damp spot in your home, they can start to grow. When mold is growing on a surface, spores can be released into the air where they can be easily inhaled. If you're sensitive to mold and inhale a large number of spores, you could experience health effects.

Where Do Molds Grow?

Your walls, floors, appliances, carpet, or furniture – they can all provide the food mold needs to grow. But the thing all molds need most is moisture, so you're most likely to see mold in damp places such as bathrooms, kitchens, laundry rooms, basements, and crawl spaces. And it can affect a wide range of people from the young to the old; here are some of the people it can affect:

  • People with allergies and asthma,
  • Infants and children
  • The elderly
  • People whose immune systems are compromised due to HIV infection, cancer, liver disease, or chemotherapy
  • People with chronic lung disease

Here are few tips from SERVPRO of Hermitage/Donelson to help prevent and control mold:

  • Use dehumidifiers and air conditioners, especially in hot, humid climates, to reduce moisture in the air.
  • Keep indoor humidity below 60% if possible. You can measure relative humidity with a hygrometer, an inexpensive instrument available at many hardware stores.
  • Keep air conditioning drip pans clean. Make sure drain lines are free of obstructions and flow properly.
  • Keep the house warm in cool weather. As the temperature goes down, the air is less able to hold moisture and it condenses on cold surfaces, which can encourage mold growth.
  • Dry wet areas within 24 to 48 hours to prevent mold growth.

How does SERVPRO work?

3/12/2021 (Permalink)

SERVPRO responds to emergency calls 24-hours a day.  We work with homeowners and insurance adjusters to restore a damaged property to preloss condition. 

Every restoration project is unique, but our process typically involves the following steps. 

Step 1: Emergency Dispatch or Scheduling an Estimate

We dispatch when you call us, 24-hours a day, every day of the week.  Our emergency dispatch service includes water damage, biohazard cleanup, and emergency services to help secure a property like board-up and roof tarping. 

Clients in need of non-emergency services can still call us at any time to schedule an estimate.  Some estimates can be done quickly online, and others will require us to visit a property to perform an inspection.  Damage restoration estimates are free. 

Step 2: Cleanup and Mitigation 

This step involves cleaning up the damage the property has experienced.  

Step 2a: Insurance Claim Processing

While our technicians are cleaning a property, our office staff is also busy at work.  Each of our clients is assigned a Project Coordinator that will work with each insurance adjuster to help process the insurance claim. 

Step 3: Reconstruction

If a property suffered extensive damage and required demolition, then our reconstruction team repairs everything necessary to make any damage “Like it never even happened.”  This portion of the project begins immediately after the mitigation has been completed and is typically approved as part of the insurance claim. 

Call us anytime.  We’re here to help. 706-549-3366

The Aftermath of a Commercial Loss

3/2/2021 (Permalink)

The aftermath of a water or fire damage can be a traumatic experience for business owners, specially if they are forced to shut down for an undetermined length of time, depending on the extent of the damage. At SERVPRO of Athens, our number one priority is returning the structure to its pre loss condition as quickly as possible.

Unplanned interruptions can be devastating for businesses, that is why Property Managers and business owners need to hire professionals with years of experience to handle commercial losses. When you call SERVPRO of Athens, you know your call will be answered by highly trained technicians and managers to help you with the recovery process. Our professionals will ensure the safety of your employees and tenants and they will work restlessly to minimize the interruption of the business’ daily operations.

We have more than 30 years of experience doing water mitigation jobs for multi-level commercial buildings, multi-tenant facilities, shopping malls, apartment complexes, hotels, senior centers, daycares, and warehouses.

SERVPRO of Henry & Spalding Counties and SERVPRO of Clayton County are here to guide Property Managers and owners and help every step of the way and make it “Like it never even happened.”

Contact us here or call 678-432-3003

Three Common Places for Toilet Leaks

2/1/2021 (Permalink)

Three Common Places for Toilet Leaks

Toilets are highly reliable household appliances that could last up to 40 years. It is no wonder that toilet parts can become worn and develop leaks. In most instances, a leaking toilet can be fixed by simply replacing a few parts. Where you find the leak will help you determine what parts need replacing. Here are three common places homeowners in Athens, GA find toilet leaks:


Leaking From the Base
If the toilet is leaking from the base, it could signal:

  • A broken wax seal
  • Loose closet bolts
  • Cracks on the toilet bowl


The wax seal keeps water from seeping out of the pipes when you flush. This can be replaced with a few tools. Likewise, loosened closest bolts can be tightened easily with a wrench. If it is small enough, a crack on the toilet bowl can be fixed with a porcelain sealant.


Leaking From the Shut-off Valve
A leaking shut-off valve can cause water to puddle around the base of the toilet if the packing nut has become loosened. To fix this, simply find the packing nut under the handle and tighten it with a wrench. If this does not stop the leaking, the shut-off valve must be replaced.


Running Inside of the Tank
A toilet that continues to run after it has finished filling the toilet bowl indicates a misadjusted float, a tangled chain, or a broken flapper. If you are experiencing this with your toilet, first check that the float is not adjusted too high. If you find that the float is set up properly, check that the chain is untangled and allowing the flapper to close. If water continues to run after readjusting the float and the chain, you should replace the flapper entirely.
Water damage caused by a bathroom or toilet leak is an attraction for mold and can ruin your flooring. If you have water damages in your home due to a bathroom leak, contact a water damage cleaning and restoration service to repair it.