Recent Posts

Storm Damage Preparedness

9/1/2021 (Permalink)

Our team of experts will be there soon, but your health and safety are our main priorities. While you wait for help to arrive, follow these tips to keep you protected while facilitating a more rapid recovery:

Communications

  • Discuss preparedness with your family
  • Identify an out-of-state contact in case you are separated. Long-distance calls may work when local calls do not
  • Teach children how and when to call 911 post emergency contact numbers near phones in your home
  • Teach children how to use a cell phone

Evacuation

  • Determine two escape routes from each room in your home
  • Pick three places to meet - One right outside your home in case of a sudden emergency, pick a location in your neighborhood if your property isn't safe and a regional meeting place if you can't return home

MAKE A PLAN

Water

  • Water will keep you alive. If you have enough water, you can live on half of your normal food intake. Make sure to store at least one gallon of water per person per day and store enough water to last two weeks. 
  • People in hot environments, children, people who are ill and nursing mothers should store more.
  • Rotate your water supply every six months
  • Other sources of water in your home: water heater, ice cubes, pipes and toilet tank (not the bowl)

Food

Unlike water, food can be rationed. Store at least a three to five day supply of non-perishable food in a dry place where the temperature is not above 70 degrees. 

Select foods that require little or no preparation, water or refrigeration. Select foods that are high in calories, nutritious, compact and lightweight. Choose foods your family will eat.

Pets

Pets are an important member of your family. Plan for them as well. Remember that emergency shelters typically do not allow animals. Only service animals are allowed in shelters.

But you should know safe places to keep your pets if you have to evacuate with them. Where are hotels and motels outside of your area that accept pets? What friends or family members could keep them for you? Which boarding facilities, veterinarians or shelters could be used?

Utilities

Your water heater can be a critical source of water in an emergency, but only if it’s still standing. Go to your home improvement store of choice and buy the metal straps to secure the water heater to nearby studs.

A falling water heater can break gas lines and water lines or spill your water.

Gas

If you have natural gas coming into your home, it’s easy to turn off, but not so much for turning it back on. Only qualified people should turn gas back on.

When you should shut off your gas meter:

  • You smell natural gas
  • You hear gas leaking
  • There is a fire (unless shutting off the gas would jeopardize your safety)
  • If you need to shut off the gas, use a wrench to turn the valve a quarter turn in either direction
  • Take some time to become familiar with which utilities enter your home and where they can be shut off. As you practice emergency plans, locate and map the gas, water and electricity mains. During family drills, go through the movements, but do not practice shutting off gas lines.

If you are facing the aftermath of a storm or natural disaster, call us at (706) 549-3366!

We provide Air Quailty testing

9/1/2021 (Permalink)

Maintaining workplace indoor air quality (IAQ), is important for good health and wellness of your employees and customers. Roughly 90% of our time is spent indoors and a large portion of that time is spent at work. The Environmental Protection Agency (EPA), regard indoor air pollution as a major problem. Most business owners don't realize the air circulating in the workplace is often filled with toxic compounds that can cause health effects. Poor IDA can negatively affect productivity and increase absences among employees. What causes poor indoor air quality?

Excessive moisture  

When there is a high percentage of moisture, it allows mold, bacteria and fungus to grow. Indoor relative humidity, should be kept between 30 and 50 percent. 

Biological 

Some common biological pollutants are bacteria, mold, dust mites, animal dander and pollen. Improper maintenance and cleaning of HVAC system can add to this issue.

Chemicals

Chemicals (gases and vapors) can come from many sources. Products such as, office equipment, furniture, wall and floor coverings release chemicals into the air. Products that enter the HVAC system from outdoors, products used during renovations and chemical spills. By-products, such as carbon monoxide, formaldehyde and nitrogen dioxide, are also known sources. 

Particles

These are solid or liquid and non-biological, that are released into the air creating respiratory problems. The most common particles is dirt and dust, drywall dust, wood dust and silica. 

What can you do to improve indoor air quality?

  • Keep all air supply vents unblocked
  • Clean spills immediately
  • Store food properly 
  • Dispose of garbage properly
  • Add some indoor plants 
  • Run commercial-grade air purifiers or air scrubbers and dehumidifiers to reduce moisture. 
  • Keep your workplace clean
  • Have your carpets professionally cleaned
  • Use eco-friendly cleaning products
  • Open windows to allow fresh air to circulate
  • Change HVAC filter regularly
  • Commercial HVAC systems should be professionally cleaned every few years or sooner if needed. 
  • Put floor mats outside each entrance way and clean mats regularly 

We are here to help improve the indoor air quality of your business. 

Have Questions? Call Us Today – (706) 549-3366

What's That Smell? It Might Be Water Damage

8/2/2021 (Permalink)

Do you know when to be worried about a funny smell? Most new homeowners are not water damage specialists, but the human nose is an excellent tool for sniffing out trouble. Your nose is not the only way to spot water damage in your new home. Our SERVPRO of Athens technicians are IICRC certified and can help handle any moisture problems you may discover after moving in.

The sooner you notice a problem, the sooner you can call our team to help mitigate ongoing damages. With summer coming in Athens, some water damage will be easier to spot. When you notice a problem, a highly trained SERVPRO professional can assess the extent of your damages. We can use our specialized equipment to remedy the issue fast.

When looking for roof damages, obvious water stains aren't the only problem. Swollen insulation is usually an indication of water retention. Check your flashing (where the roof meets the walls) for cracks and look for missing shingles as well as more obvious signs like holes. Look at door frames and molding. Unusual stains or dark spots on the walls can mean trouble.

Inside, make sure you check your appliances after you move in to be certain they are not leaking where you cannot see easily behind them. Cracked hoses and loose connections can be tricky. Ripples, buckling, and changes in texture can tell you the flooring has a water problem. Remember to trust your nose. If it smells wrong, it probably is.

Outside water damages and mold are often caused by improper drainage. Check your spouts to see that they are clear and make sure you do not have water pooling around the foundation of your new home. At the first sign of damage, you can call SERVPRO.

Have Water or Flood Damage?
Call Us Today – (706) 549-3366

Unexpected Summer Storms

8/2/2021 (Permalink)

It's official, summer is FINALLY here! It's the time of the year that we have all been waiting for. It's a time for us to be outside, enjoy the sunshine, and get ourselves a nice tan. But we always forget that summer also brings us storms, which means rain! Bummer!

You have probably already noticed that our forecast lately has a lot of rain in the future. Does the upcoming rain make you think about your home? Probably not, you're too busy waiting for the rain to go away so you can get back outside again. But you should be thinking about your home especially with the upcoming storms we may have this summer.

Thinking about your home and the rain, you should have SERVPRO in the back of your mind! Our SERVPRO of The North Coast team is here for all of your water damage needs. Our Team follows IICRC Standards when restoring your home after a storm.

Here at SERVPRO we are prepared for any upcoming storm even though you may not be. We have a 24-7 on-call technician available for you, even in the early morning hours. We are ready to address your next residential disaster and send a crew right out to you. We want to get a crew out to you quickly, we don't like to wait around, which causes secondary damages to your home which means more downtime. No fun!

SERVPRO is prepared for the unexpected! That's our business and we love it! SERVPRO of Athens is always here to help. Call us today at 706-549-3366

Technology and Thunderstorms

8/2/2021 (Permalink)

Whether you have the new iPhone 11 Pro or have the iPhone 7 …the number of social media apps available to download and ways to stay connected is endless. Although Zoom and Google Meet keep you connected with your friends, technology can also help keep you safe during a storm!

Technology can be an essential tool in preparing for a storm, keeping you informed, and helping you communicate with others. Being prepared for a storm can offer peace of mind and security. Below are some storm safety tips, apps for your phone, and some cool ways to use already existing technology in a new way.

  • Follow the news and stay informed! You can download free apps onto your phone or tablet such as The Weather Channel to stay up to date with the newest information.
  • Store an extra copy of important information online. Services like Google Drive and Dropbox make it even easier to store important information such as insurance policies, medical records, identification documents, and even information about pets living in the home. This ensures information will be accessible to you should your home or business flood or catch fire. Your phone goes with you everywhere you go!
  • Let your family know you are safe. Whether you call, text, or video chat, it can give family members peace of mind to know you are safe. You can also check in on Facebook.
  • Always keep a backup charger in your car! Severe weather can strike at any time and you may not always be home. You never know when you may need to charge your phone and keeping a backup charger in your car guarantees you will never be left with a dead phone.
  • Create an Emergency Ready Profile (ERP) for your business. The Emergency Ready Profile will be created for you by a SERVPRO worker free of charge. It will provide important facility details such as valve shut-off locations for water, electricity, and gas and priority contact information. It will be available to you on your smartphone or tablet any time, day or night.

Technology is one of the quickest and easiest ways to stay informed about the weather and what is happening in your community.

Should you need emergency services during or after a storm, do not hesitate to contact SERVPRO of Athens (706) 549-3366

Contaminated Air (Duct Cleaning)

8/2/2021 (Permalink)

Air pollutants can get into your business or home in many ways such as bringing in a new mattress, cleaning chemicals, mold, fire retardants, paint, and many other ways. These pollutants among other kinds can cause allergies and provide unnecessary struggle for people with asthma. In order to combat these pollutants, there are many things people can do to minimize the amount. Having proper filters on vacuums, putting floor mats at doors, not smoking, avoiding fragrances by using natural air fresheners, and having indoor plants are common ways to keep the air clean.  Proper ventilation is one of the most important parts of keeping indoor air clean. If your air ducts have gone for some time without inspection they could be circulating dust, pollen, odors, dirt and debris, and other contaminants that are harmful to breathe. SERVPRO of Athens Professionals routinely inspects and clean HVAC and air ducts in your Youngstown area to give you clean air to breathe.  

To have your air ducts inspected or cleaned call the professionals at (706) 549-3366

Signs of Sewer Line Issues

6/30/2021 (Permalink)

While a blocked sewer drain is relatively common in commercial properties, legitimate concerns over sewer line functionality may be few and far between. However, when major sewer line issues occur, it is essential to remedy the problems quickly to avoid potential backups and structural damage. Be aware of these four signs, which may indicate sewer line problems.

1. Odors

While drain or toilet overflow are frequent problems in commercial properties, you should pay attention to odors surrounding these problems. For instance, if after clearing a clog you smell sewer gas, you may want to call a plumber for an inspection, as strong sewer smells can be an indicator of issues further in the line.

2. Clogged Drains

A blocked sewer will not only cause unpleasant odors to occur in your building, but the blocked pipe can also cause frequent clogging of your drains and toilets. This problem may also cause sewer backups into your facility.

3. Indentations in Landscaping

Also, while you may not have any clogging issues, it is still possible that your sewer lines have failed. Pipe breaks may cause indentations in your landscaping, like divots on the lawn. If the break is severe enough, it is possible that sewage is leaking into the grounds of your property. Eventually, this can also lead to a sewage backup in your building.

4. Deformations in Landscaping

In addition to indentations in the lawn, you may notice perpetual puddling in certain areas. You may also see that areas of your parking lot have sunken or cracked along with sidewalks. Depending on how close the break is to your building, you may even notice cracks in the foundation. These issues often require the expertise of a disaster restoration specialist in the area to resolve, which depending on your insurance policy may be covered.

A blocked sewer line can wreak havoc on a business and may even lead to significant business interruption. You should be aware of the warning signs of such a problem so that you can resolve the issue as early as possible.

Have Questions? Call Today – (706) 549-3366

Sprinklers go off but there's no fire?

6/30/2021 (Permalink)

Your commercial building in Athens, GA is equipped with fire sprinklers. This emergency system helps control flames should a fire break out on your property. However, this system might not always work correctly. If the sprinklers go off when there wasn't a fire, you may want to do the following.

5 Steps to Follow When The Sprinklers Go Off

  • Turn off the water. Because the sprinklers started going off without a reason, you may need to turn the water off to stop the water from flooding your building. Quickly turning off the source of the water can help reduce the amount of damage the deluge is able to do.
  • Call your insurance company. Your commercial insurance may help cover the cost of fixing up water damage. Of course, many coverages have limitations on what will be covered. You can talk to your insurance provider to find out if the accidental running of emergency sprinklers qualifies under your policy.
  • Call a restoration company. Whether or not your insurance will help pay for the damages, you need to clean up after the flooding has occurred. A professional restoration team can help you get rid of the standing water, dry out your belongings and repair the damages done to building materials.
  • Schedule an inspection. Most fire sprinklers are designed to only go off when the temperature near a sensor reaches fire-like heights. If your system started spraying for no reason, you may want to have it inspected. This may help you figure out what caused the water to turn on and fix the issue.
  • Set up regular maintenance. Performing regular maintenance on your sprinkler system can help ensure you don't have to deal with this dilemma ever again. You may be able to hire a professional to clean and repair the sprinklers.

When emergency sprinklers go off, you may have to deal with flooding. Quickly cleaning up the water and assessing what caused the sprinklers to go off are important steps in this process.

If your business suffers a major loss, call (706) 549-3366

We Are Here For You When You Need Us

6/28/2021 (Permalink)

SERVPRO of Athens is here to help with any size storm damage. It is important to make sure that certain steps are followed when dealing with any type of loss. Using advanced equipment and scientific drying techniques, we document the drying process to validate your home or business is ready.


1. Have an onsite assessment of what is going on
It is important to make sure that the property is observed by a professional like SERVPRO of North Tempe. This is critical to document and observe where the problem is and what is needed to correct it.


2. Document everything before, during, and after
When experiencing a loss, it is critical to make sure you take plenty of photos. This is important to have documentation when dealing with your insurance company and to have accurate records.


3. Mitigate the damages quickly
It is important to begin mitigating the damages to prevent secondary damages from occurring. If you are dealing with water damage, it is critical to get all of the water extracted as soon as possible.


4. Make sure proper equipment is being used
Once the mitigation is complete, it is important to make sure the proper amount and types of equipment are being used. This will help get the job on track to be completed.


5. Monitor daily to make sure the job is progressing


Monitoring should be taken place daily to make sure the job is progressing. This will provide accurate records to make sure things are moving in the right direction.


Major storms and flooding events can overwhelm many restoration companies. On the other hand, SERVPRO of Athens can access resources from more than 1,700 Franchises across the state and country.


We live and work in this community too; we might even be neighbors.

As a locally owned and operated business, SERVPRO of Athens (706) 549-3366 is close by and ready to respond to storm and disaster events. 

Mold Prevention

6/28/2021 (Permalink)

There is no practical way to eliminate all of the molds and mold spores in the indoor environment.  But there are ways to help control moisture and mold growth in your home.  Here is a partial list:

Stop the water

  • Fix leaks in pipes, and any damp areas around tubs and sinks.
  • Rebuild, or retrofit with water-resistant building materials.
  • Prevent seepage of water from outside by have the ground around the house slope away and gutters drain away.  
  • Cover dirt crawlspaces with plastic to prevent moisture from coming from the ground.

Keep it clean

  • Clean fabrics often and keep them dry.  Soil promotes mildew growth.  Keep clean fabric items in a well-ventilated area.
  • Have air ducts cleaned if you suspect mold exists on the duct's inside surface, or if duct insulation has been wet.

Keep it dry

  • In hot weather, reduce moisture by using dehumidifiers, fans, air conditioners, and open windows.  Do NOT use fans if mold may already exist.
  • Keep humidity below 40%.
  • Choose carpets of man-made fibers for moisture-prone areas.
  • Reduce condensation on cold surfaces by insulating.

Disinfect it

  • Bathrooms, laundry rooms, and mechanical rooms need to be routinely checked for moldy odors and disinfect often with a 10% solution of bleach or a commercial disinfectant